Principal Associate, Project Management| Retail Bank

Principal Associate, Project Management| Retail Bank

Capital One, one of Fortune Magazine’s “100 best companies to work for” is seeking a strategic and data-driven Principal Associate to fill a position in the Retail Bank Integrated Planning team. This role will support our Program Management sub-team and you will be coordinating the development and execution of a portfolio of Marketing campaigns, by creating project plans, managing dynamic timelines and facilitating the on-time delivery across broad cross-functional teams.

General Responsibilities

• Leads the execution of multiple/ simultaneous Marketing campaigns/ projects, leveraging Project Management tools and best practices

• Develops program/project structure, milestones/ timelines, and establishes task dependencies

• Analyzes resource constraints and develops potential tradeoff scenarios to manage team capacity

• Escalates project plan risks and deviations and seeks/ implements mitigation strategies

• Oversees multiple projects simultaneously

• Operating effectively in an agile environment and effectively manage changing priorities, timelines and resources

• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements using project management software

• Ensuring projects are being documented appropriately to mitigate risk and to be delivered “on time”

• Leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery. 

• Works with a broad set of customers across products, channels, operations etc. with fungibility across types of work

• Driving consensus across cross-functional teams through creation of appropriate routines, templates and socialization plans

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments and moving agenda forward to a clearly defined program or space.

• Keep pulse on the financial industry & marketing innovations to ensure we stay relevant and at the forefront of marketing operations and process management. Able to proactively spot major marketing opportunities particularly in established markets.

• Contribute to quarterly and annual marketing planning by providing inputs on team scope and capacity.

This Associate Should Bring:

• Highly collaborative and ability to drive direction and manage progress with multiple stakeholders including Leadership, Marketing Strategy, Digital Marketing, Media, Product, Creative, National Advertising, Retail Marketing, and Corporate Communications.

• A proven Subject Matter Expert in their domain with experience in various aspects of Marketing Operations.

• A passion for coordinating complex Marketing campaigns, projects and programs by establishing tasks, milestones, timelines, dependencies, delivery tradeoffs and capacity needs across a cross-functional team

• Confidence presenting project plans, scenario analyses, trade-offs, risks and their mitigation steps to stakeholders

• Is able to apply new research methods while problem solving.

• Excited by the challenge of influencing & collaborating with various stakeholders and cross-functional teams

• Is passionate about troubleshooting project roadblocks and delivering quality outcomes on time and budget

• Naturally curious about our product marketing strategies, impact to customer experience and 

• Strong multi-tasking, organizational skills and ability to work independently in a fast-paced environment

• Demonstrated willingness to be flexible and adaptable to changing priorities

• Strong verbal and written communication skills

• Thrives on collaboration, the opportunity to build in white space areas and the drive for results

Basic Qualifications

• Bachelor’s degree or military experience 

• At least 4 years of Project Management experience in Marketing campaign planning, execution or MarTech domain 

• At least 4 years of experience working with cross-functional teams in a matrixed environment