Senior Program Manager

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

Primary point of accountability to business partners and other parties for project planning, day-to-day execution, management, implementation, readiness, and reporting of large and significant projects or medium to large programs (typically up to $15M) where scope is subject to change, contains high complexity, and high degree of risk, large number of resources, and complex organizational change issues that support moderate to complex business unit or corporate goals. May be responsible to provide management and oversight for a business or IT portfolio. In every case, project/program objectives address complex business goals.  The projects/programs will span multiple IT and/or business areas. Accountable to manage and monitor project tasks and controls during portfolio planning, project planning, and delivery activities to ensure on-time and quality outcomes are met within scope and budget. Work with a high degree of autonomy and apply expert/leading project and program management knowledge, skills, tools, and techniques to project deliverables, processes, communications, presentations to meet or exceed stakeholder needs and expectations. Understand, apply, promote, and contribute to Voya delivery methodologies, standards, and tools.

Profile Description:

• Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s)

• Deliver project/program objectives on-time, with quality, within scope and budget to meet or exceed stakeholder needs and expectations

• Proactively identifies, communicates and manages a holistic view of project/program milestones including dependencies and impacts across projects/programs/portfolio

• Promote early awareness, communication, transparency and mitigation planning of critical dependencies, risks and issues within project 

• Anticipate and head off problems that can jeopardize delivery, budget, customer readiness, and customer acceptance

• Remove barriers to enable project team to complete objectives no matter how difficult

• Partners with Finance to support and provide insight to leadership on project/program financials and forecast; understands what is driving the costs and what is needed to achieve desired outcomes

• Establish strong working relationship and trust with senior leadership; comfortably share perspective and insights

• Establish recognition as a trusted advisor / leader with project team, customers, and stakeholders at all levels of the organization across the enterprise (business and Technology)

• Provide input into business strategies and direction that determine and shape projects

• Manages to business outcomes to ensure customer expectations are met and program goals are achieved; Effectively negotiate priorities and solutions

• Hands-on and results driven leader with a proven ability to work collaboratively and effectively across organizations and cross functional teams 

• Drive lessons learned and knowledge retention for future use

• Understand, apply, promote, and contribute to Voya delivery methodologies, standards, and tools

• Identify and champion opportunities to reduce cost and improve efficiency while delivering on all commitments

• Proactively coach and mentor members of the PM community across the enterprise