Worldwide Small and Medium Business Sales K12 & Non-Profit Leader

Are you passionate about scaling purpose-driven innovation through AI and cloud technologies? As the Worldwide Small and Medium Business Sales K12 & Non-Profit Leader, you will drive Microsoft’s strategy to empower mission-based organizations through secure, AI-powered solutions—at scale.

In this high-impact leadership role, you will:

• Lead with purpose: Champion digital and AI transformation across the nonprofit small and medium business (SMB) segment, aligning Microsoft’s cloud, security, and productivity solutions with the unique needs of mission-driven organizations.
• Drive partner-led growth: Activate and scale a robust partner ecosystem to deliver repeatable, high-impact solutions through Microsoft 365, Copilot, and Azure.
• Accelerate adoption: Orchestrate go-to-market execution across sales engines, marketing, and partner teams to drive customer acquisition, AI skilling, and solution usage.
• Deliver measurable impact: Own business outcomes tied to AI adoption, cloud consumption, and nonprofit mission enablement—grounded in data, insights, and customer success.
• Foster cross-functional collaboration: Work across global and local teams to align investments, enablement, and field execution with nonprofit organization strategy.

The individual in this role will be a strategic, collaborative leader with deep experience in SMB sales, partner ecosystems, and AI transformation—ready to scale social impact through technology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

 Sales Leadership, Planning, and Collaboration

• Accountable for delivering on revenue quotas as the business owner for one or more Solution Areas, developing small and medium business (SMB) strategies for the local market by sub-segment, defining sales engine targets, and reviewing sales engine and partner performance. Proactively manages the end-to-end orchestration and execution of SMB growth plans, coaches extended virtual team members, and meets with leadership to build mindshare and influence decision-making. Holds SMB Sales roles accountable for driving revenue growth across Solution Areas, and champions efforts to influence local market dynamics to generate revenue. Ensures revenue delivery targets are included in partner business plans at a level to deliver on all goals across partners. May work directly with customers to influence the closing of strategically valuable deals.
• Oversees and develops long-term small and medium business (SMB) growth and investment business planning in partnership with SMB stakeholder team(s) in local market(s), and monitors the use of resources and investments to drive SMB execution plans and to maintain revenue growth across Solution Areas. Holds SMB Sales roles accountable for achieving growth targets and for the evaluation of performance against growth targets while also optimizing return on investment (ROI) and spend. Structures financial details for requests for additional investment and demonstrates business impact and ROI from previous investments to make a business case with executive stakeholders, as needed to drive plan execution and sustain revenue growth, customer acquisition, and expansion of market share. May work with local governing entities to influence policies and market dynamics in their region(s).
• Ensures small and medium business (SMB) Sales roles are leveraging market expertise and insights to identify optimal routes to market, maintain growth engines, and define sale engine execution plans that optimally achieve revenue targets. Manages partnerships with counterparts across the business (e.g., Finance, Business Group Leaderships, Marketing, One Comme