Retail Facility Management Summer 2026 Intern - Richmond, VA

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL Work Dynamics:
Work Dynamics at JLL offers comprehensive workplace solutions designed to optimize the productivity, efficiency, and employee experience within organizations. Combining data-driven insights with innovative technologies, Work Dynamics assists businesses in creating tailored workplace strategies that align with their unique goals and objectives. By leveraging JLL's expertise in workplace strategy, space planning, change management, and workplace technology, the Work Dynamics team brings together the physical, digital, and cultural aspects of the workplace to drive employee satisfaction, collaboration, and overall business success.

About Facilities Management:
At JLL, facilities management is a core service offered to clients. JLL's facilities management team takes a holistic approach to managing buildings and facilities, focusing on delivering exceptional service, driving efficiency, and improving the overall occupant experience. JLL leverages its industry-leading technology and expertise to provide comprehensive solutions, including preventive and reactive maintenance, space planning and optimization, energy management, vendor management, sustainability initiatives, and workplace safety. By combining their knowledge of industry best practices with client-specific goals and requirements, JLL's facilities management team strives to create value, reduce costs, and enhance the operational performance of the facilities they manage.

What the job involves:
We are currently seeking an Intern in Facilities Management to join our team. As an intern at JLL, you would work as part of our Facilities team at a client site, getting involved in providing service to customers, and designing how we can improve that service with new ideas, tools or processes.

As an Intern in Facilities Management at JLL, you will:

• Assist with creating documents for tenant communications and general building communications

• Documenting and creating efficiencies in the special event process lifecycle from request to approved license agreement.

• Creating or editing documents for internal team communications

• Updating the team SharePoint page to improve visibility and understanding of current deliverables.

• Support the operationalization of Smart Building Program, coordinate Manual development, troubleshoot tips and tricks, and protocols for system health checks.

• Develop dashboards and work with operational teams to develop and refine use cases supporting from schedule to demand-based services using data from systems.

• Assist with facility condition assessment, maintenance job plans, OCP support, and facilities administration.

• Coordinate and develop skills in vendor management, work order management, and client relationship management.

Program Details
Dates: June 1, 2026 - August 7, 2026
Location: Richmond, VA

Education, Skills, and Experience

• Actively pursuing a bachelor’s degree, with 2-3 years completed majoring in any field.

• Strong written and verbal communication skills

• Ability to think and work independently

• Proficiency with Microsoft Office Applications

• Ability to work with multiple people on a variety of differing projects and meet assigned deadlines

• Desire to learn more about our industry

• Interest in property management

• Demonstrated ability to take initiative

• The ideal candidate should be prepared to work in a fast-paced team environment and will finish the internship having gained broad experience in various aspects of Commercial Real Estate.

We do not offer relocation assistance or housing for our internship program.

Permanent US work authorization required.

About our Internship Program
Take the opportunity to start your career early in the commercial real estate field! Spend time learning what it’s like to work in the fast-paced, entrepreneurial, team-oriented environment at JLL.

Interns are an important part of what makes JLL a great place to work. Within our