Case Manager

JOB PURPOSE:

The Case Manager will support the Texas Hill Country and surrounding communities by identifying resources and connecting individuals to services that aid in well-being improvement. The Case Manager will support clients in gathering necessary documents to register for services or apply to employment opportunities. The Case Manager will work collaboratively with local community employers to assist in connecting potential employees to job opportunities. The Case Manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations while maintaining compliance with established program policies and procedures.

ESSENTIAL JOB RESPONSIBILITIES:

• Identify needs, coordinate referrals, schedule services and document interactions andoutcomes for assigned caseload.

• Maintain awareness regarding employment opportunities in the catchment area.

• Conduct outreach as necessary to establish community relationships and identifyemployment opportunities.

• Maintain accurate records and report data monthly to leadership.

• Assist clients with creation of resumes, job readiness skills, and application processes in bothindividual and group settings.

• Host community mental health trainings quarterly

• Monitor length of employment for clients supported through employment process.

• Participate in workshops, seminars, education programs and other activities that promoteprofessional growth and development.

• Connect individuals in crisis to appropriate level of support.

• Conduct financial wellness screenings and client satisfaction surveys.

• Other duties as assigned.

• Demonstrate Exceptional customer service, in Everything you do, by placing the child,family, Veteran or client first to support our mission to "Empower people to build betterlives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor’s degree in Community Health or Social Science preferred. Experience may be considered in leu of education.

EXPERIENCE: Preferred: 1+ year related experience and/or training including experience working in Crisis intervention. Proficiency in Spanish/English (written and spoken language skills), required. Preferred experience in resume writing.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. Employee is expected to report to work as scheduled, on time and prepared to start work. This role requires the employee to be in the office most times, and at other times, the employee will be required to remain on task in a work from home or travel environment.

LICENSES: Driver’s License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. 

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in