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Account Manager

Light & Wonder
Las Vegas, United StatesRemotefull_timeVerifiedPosted 22 Jan 2025

About the role

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Job Summary:

The person in this position is responsible for selling gaming products to licensed casino operators within an assigned territory and improving the quality of customer service.

Essential Job Functions:

  • Maintains a good working knowledge of the product line and its application within the marketplace
  • Creates and maintains account and territory business plans to meet or exceed sales targets
  • Uses and updates CRM and related sales tools to document sales activities, customer needs, deals, and sales forecasts
  • Prepares and delivers sales presentations to new and existing customers to sell Light & Wonder products and services on location, at trade associate meetings, and from the office
  • Identifies customer requirements via sales contact or through slot floor analysis and demonstrates how specific types of products and services will promote their casino in the most effective way possible
  • Compiles and maintains updated account listings/call sheets of all customers through the use of personal contacts, trade journals, business directories, and other available sources of information
  • Collects credit history information as required, quotes customer based on corporate approved prices and prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained
  • Provides estimated dates of delivery to the customer based on lead times and keeps customer advised of all issues impacting the delivery of his order
  • Provides updated forecast reports on a regular basis to management and identifies major sales opportunities in a timely manner
  • Provides to management updated product forecast reports on a regular basis for approval, major sales opportunities, competitive market trends and/ or any issues that may impede business
  • Prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained
  • Sell to large assigned customer base
  • Reports expense account information in a timely and accurate fashion
  • Meets or exceeds sales quotas
  • Performs other duties as assigned

Qualifications

Required Experience:

  • More than three years of sales experience
  • Minimum of 4 years Gaming technology related experience required
  • Preferred prior working experience with one of the major Gaming manufacturers in a Systems/Technology landscape
  • Working knowledge of Microsoft Office, Salesforce CRM
  • Understanding of Gaming technology and systems related nuances in a working capacity
  • Aptitude to learn Gaming systems commercial objectives and implement in a customer setting
  • Demonstrate skills in developing territory and customer base

Education:

  • Bachelor’s degree required

Knowledge, Skills, & Abilities:

  • Ability to work in a dynamic sales environment
  • Ability to demonstrate value for a technical product
  • Strong analytical skills and problem solving skills
  • Ability to write reports, business correspondence, sales proposals, and presentation materials
  • Strong attention to detail
  • Excellent communication skills (verbal and written)
  • Ability to build and maintain strong relationships with prospects, managers, customers, or the general public
  • Customer-orientation
  • Strong negotiation skills when preparing sales contracts
  • Working knowledge of Microsoft Office
  • Ability to Travel

Physical Requirements:

Heavy phone use.  Exposure to cigarette smoke and noise on casino floors

Work Conditions: 

  • The work conditions are representative and typical of similar jobs in comparable organizations
  • Casino Environment. Exposure to noise and cigarette smoke
  • May require weekend and evening hours. Overnight travel required in relation to territory and customer location

Light & Wonder Corporation and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure L&W complies with its regulatory and contractual commi

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Company

Light & Wonder

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