Sr. Manager, Analytics & Consulting

Company Description

Location: Remote

REF24928O

Job Description

The primary role of the Sr. Manager, Analytics & Consulting in our Revenue Management Practice Area is to lead our small and emerging clients in the activation and support of the Byzzer Pricing solution.

They will be responsible for all aspects of client activation including onboarding and training new clients, consulting with clients on how to best utilize the software dashboards for pricing decisions, creating use case training material, responding to in-depth client questions and leading proactive retention measures for client renewals.

This position is remote and involves <20% travel.

About Byzzer

Byzzer, powered by NielsenIQ, is a subscription-based platform that provides actionable insights that help small and emerging consumer packed goods (CPG) businesses drive growth and market share.

Responsibilities:

• Onboarding/Delivery
  • Train client on self-serve functionality and how to make their key business decisions using the platform
  • Consult with the client on the concepts covered in the sales story
• Continuous Support/Training
  • Conduct webinar trainings on key topics focusing on pricing and promotion strategies and tactics
  • Build and update resources on topics that are pertinent to client pricing issues
  • Respond to clients on more advanced pricing questions
  • Collaborate with clients in the use of the software to help in their decision making. The expectation is to guide the client in what to do, not to conduct the analysis for the client
• Proactive Retention
  • Understand client usage of the pricing analytics dashboards to assist in client renewals. Partner with others if low usage or sentiment indicate a possible renewal risk
  • Partner with product and marketing on how to continue to drive client value, usage of analytics and ultimately sales

Qualifications

• Bachelor’s degree required
• MBA or advanced/analytics degree preferred
• 4-8 years of relevant experience in Market Research, Consumer Packaged Goods, Consulting or Analytics
• Strong analytic background, preferably in pricing and promotion
• Able to teach core Pricing and Promotion and assortment concepts to a client with various levels of experience
• Strong Customer Success experience
• Able to guide a client through how to use data for fundamental business decisions
• Confidently can connect onboarding sessions 1-1 with clients and multiclient webinars
• Able to balance multiple clients at once

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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