Jobs and Careers

Senior Product Manager

United States, United Statesfull_timeVerifiedPosted 11 Sept 2025

💰 $145,000/yr($130,000/yr – $145,000/yr)

About the role

The Opportunity:We are looking for a Senior Product Manager to lead development and growth of our Loyalty program across our platforms (web and installables). In this role, you will partner closely with the Loyalty strategy team to define and deliver initiatives that increase customer engagement, build repeat behaviors, and grow long-term loyalty. You will own the Loyalty product roadmap and help build the foundational tooling that powers loyalty and rewards-driven experiences across all channels, working cross-functionally to ensure scalable, measurable impact.

Key Responsibilities:

Develop and execute a product roadmap for Loyalty, balancing near-term delivery with long-term strategic innovation.
Work closely with the Loyalty Program Manager to align product execution with program design, customer journeys, and commercial objectives.
Champion user-centric, outcome-driven prioritization, delivering rapid MVPs, iterating quickly, and pivoting based on customer feedback.
Build and scale the loyalty platform: partner with Engineering to define APIs, experimentation frameworks, and tooling that enables scalable experiences across app, web, email, and browser extension.
Collaborate with CRM, CDP, and Data Science teams to deliver targeted engagement strategies and data-driven loyalty initiatives across key lifecycle touchpoints.
Define and track key success metrics, measuring conversion, engagement, and customer lifetime value, and optimize based on insights.
Stay ahead of loyalty, rewards, gamification and engagement trends, evangelizing best practices and driving innovation.
Identify and evaluate emerging platforms, partnerships, and capabilities that can be leveraged to future-proof loyalty strategies.

Job Qualifications:

5+ years of product management experience, preferably in e-commerce, marketing tech, or loyalty/rewards programs.
Strong analytical mindset with experience using data to inform product decisions.
Ability to balance multiple initiatives, navigate ambiguity, and drive results in a fast-paced environment.
Excellent stakeholder management and communication skills, with the ability to align cross-functional teams around shared goals.
Passion for improving customer retention and loyalty through strategic product initiatives.
Preference for experience working with CRM platforms and CDPs (e.g., Braze, HighTouch) to drive personalized engagement strategies.

About Ziff Davis ShoppingZiff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains and more. We also run VoucherCodes, one of the leading discount code brands in the UK. About Ziff DavisZiff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Our BenefitsZiff Davis Shopping offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.