Senior QA Manager (Hospice/Home Health) - Data Analytics Process Improvement

>> We offer our team the best <<

• Medical, Dental and Vision Benefits
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

POSITION SUMMARY: This position will be responsible for organizing/summarizing data to demonstrate compliance with Hospice & Home Health regulatory requirements; develop & maintain collaborative tracking mechanisms for internal and external audits; liaise with IT Development team in the development & refinement of internal audit tools; and is expert in Lean Process Improvement Methodology.

Schedule: Monday thru Friday 40 - Fully Remote

ESSENTIAL DUTIES:

• Creates and maintains annual scorecards & key metric reports for Hospice
• Prepares quarterly and annual Compliance Committee and Governing Body presentations
• Supports ACHC accreditation process by creating pre-survey and follow-up audits
• Creates and maintains collaboration tools between quality, operations and finance teams using Smartsheet
• Coordinate with IT & provide oversight of enhancements and issues with Hospice Audit Manager
• Assists in developing educational webinars
• Always maintains a high degree of confidentiality due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicaid and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

PERFORMANCE RESPONSIBILITIES:

• Maintain positive internal and external customer service relationships
• Maintains open lines of communication
• Plans and organizes work effectively and ensures its completion
• Meets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Leads Continuous Quality Improvement projects
• Always represents the organization professionally

POSITION REQUIREMENTS & COMPETENCIES:

• Bachelor’s Degree in Business, Healthcare Administration, or a related field of study. Master’s degree preferred.
• 5-7 years of experience in health care business or consulting firm
• Expert in Microsoft Office Suite products; Outlook, Excel, PowerPoint, Visio, Word
• Smartsheet Exp is a bonus
• Some experience in a large, fast-paced, results-driven, multi-site organization
• Must possess strong communication, written, interpersonal, and advanced computer skills
• Ability to travel up to 60%
• Must be self-confident, thorough, and prompt in completing assignments and projects
• Passionate, energetic, tenacious and resolute, with a high sense of urgency and a strong drive to produce results

To apply via text, text 8329 to 334-518-4376.

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