Digital Marketing & Research Senior Manager - Marketing (Hybrid)

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At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

The Senior Marketing Manager holds broad responsibility for the entire US Marketing organization and has in depth knowledge of email marketing and paid media operations. This role will oversee all vertical pods and horizontal enablement teams in Marketing. Reporting directly to the US Sales and Marketing Associate Director, you will manage multiple dedicated Pod Leads across business pillars including Cloud Activation, Ads Campaign Operations, YouTube Marketing (YTM) and Consumer Growth Marketing Operations. This role ensures cross-functional cohesion between these pods while working in close partnership with global teams across APAC to ensure the execution of global business objectives and immediate goals.

The base salary range for this full-time position is $180,000 - $230,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.

Work Schedule: Combination of Central and India Standard Time based on business needs.  

Travel: ~25% within US  based on business needs

Position Responsibilities:

• Direct Reporting & Alignment: Report directly to the US Sales and Marketing Associate Director, serving as their senior point of contact and ensuring direct alignment between their strategic vision and the operational execution of the vertical pods

• Global Partnership: Work closely with APAC Marketing Leadership and respective APAC marketing teams to align on shared goals and deliverables that are required from both US/APAC teams

• Cross-Functional Scale & Quality: Ideate and lead cross-site projects that positively impact productivity, quality, and Customer Experience (CX). Deep dive to create Root Cause Analyses (RCAs) and develop remediation strategies for escalations, ensuring seamless assimilation of process changes. Collaborate with the Process Excellence and Tools and Automation teams to ensure that optimization projects are prioritized and that the pods are driving efficiency globally

• Manage Multiple Vertical Pod Leads: Directly lead, develop, and coach a team of managers, setting clear performance expectations, KPIs, and career development plans across all vertical pods. In addition to regular coaching and mentoring to managers, hold frequent skip-level sessions with the wider team to guide and elevate their performance. Additionally, serve as a backup to Pod Leads in their absence (either short term or extended time off) and ensure that adequate coverage is provided to run seamless operations

• Strategic Pod Oversight: Provide overarching direction to Pod Leads overseeing channel strategy, operational excellence, brand awareness, and revenue growth goals across high-impact programs

• Executive Stakeholder Management: Act as the escalation point for each pod, managing executive stakeholders globally and ensuring that the specialized output required by the matrixed structure meets the team's global business objectives. Primarily accountable for the execution of projects, timelines, and resource management within their area

• Program Governance & Performance Oversight: Oversee long-term planning including annual roadmaps and OKRs. Review and guide Weekly and Quarterly Business Reviews (WBRs/QBRs), ensuring consistent tracking of performance metrics, ROI, and proactive SLA management to ultimately ensure that the operations are performing optimally. Also lead people performance management for each pod (with HR)

• Toolstack Governance: Ensure operational rigor across unique toolstacks (including tools like Marketo, Gamma, and GNP) and oversee the full lifecycle of integrated workstreams including intake, production, and data analytics

Minimum Qualifications:

• Degree in marketing required or a related field

• 18+ years of experience i