Director, Certified Preowned

ABOUT CIRRUS AIRCRAFT
Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single-engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort, and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. Worldwide flight time on Cirrus aircraft has passed sixteen million hours, and over 250 people have returned home safely to their families due to the inclusion of CAPS® as a standard feature on all Cirrus aircraft. The company has three locations in the United States: Duluth, Minnesota; Grand Forks, North Dakota; and Knoxville, Tennessee. Find out more at www.cirrusaircraft.com.

CIRRUS MISSION
To deliver our customers an aviation experience that is the pinnacle of innovation, quality, and safety.

ABOUT THE JOB

As the Director, Certified Preowned in Knoxville, TN you will be responsible for creating and executing all aspects of Cirrus’ trade-in and Certified Preowned (CPO) program. Main responsibilities include the ownership of overall CPO program strategy and the remarketing of used Cirrus airplanes. Major components of this strategy include developing and enhancing scalable processes to evaluate, inspect, upgrade, market, sell, and administrate the sale of preowned aircraft in support of Cirrus’ goal to grow aviation through new and preowned aircraft ownership.

The ideal candidate has a deep understanding of remarketing processes and channels including pricing strategies, preowned aircraft sales operations, maintenance requirements, inventory management, and associated logistics and administration. Experience with eCommerce or in a direct-to-consumer model are highly desired. This role provides leadership to the preowned sales team including sales director and administrators.  This is a rare opportunity to build an exciting program within a dynamic, world-class General Aviation organization.

Duties and Responsibilities/Essential Functions

• Coordinate and perform the tactical day-to-day activities necessary to ensure optimum performance of the CPO business plan including attaining monthly, quarterly and annual CPO sales and objectives
• Perform aircraft appraisals and coordinate pre-buy inspections of aircraft
• Coordinate and plan with Service teams for timely aircraft refurbishment
• Ensure the proper planning, marketing, and care of CPO aircraft in inventory
• Perform secondary market analysis on a regular basis and inform team members on key metrics that are relevant to the overall business
• Participate in sales-related activities including meetings, events, and demo flights
• Develop and share best practices among sales team members to improve CPO program adoption and performance
• Continuous improvement of processes, and systems integration of CPO Program
• Work cross-functionally with proper communication and collaboratively with other teams

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelor’s degree, master’s degree preferred
• Minimum 5 years of senior level B2B or B2C sales experience, preferably in aviation or related industry
• Experienced business leader with extensive sales and sales leadership experience
• Strong program management and cross-functional leadership experience required
• Regular, reliable, and predictable attendance.
• Travel requirements estimated at 10%, including the need to travel internationally.
• Company vehicle driving requirements estimated at 10%; must have valid driver’s license and acceptable driving record.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies: 

• Customer Focus: Builds strong customer relationship and delivers customer-centric solutions.
• Strategic Mindset: Sees ahead to future possibilities and translates them into breakthrough strategies.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
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