Relationship Associate, Loan Operations

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Our Modern, Flexible Workplace:

 

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.

It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.

Summary of the Job:

 

Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff. **This is a customer facing role**

About This Role:

 

Key Accountabilities: (not limited to)

Greeting and assisting customers

Facilitating customer research and corrections

Processing loan payments, advances, and maintenance

Origination and maintenance of Commercial deposit Accounts

Loan Tracking tasks

Loan Document review

Loan Closing Assistance

Complex loan processing (i.e.- Construction Draws, Floor plans)

Provide Operational support to lending staff

The Ideal Candidate for This Role:

 

Basic Qualifications:

1.Minimum two year’s experience in the banking industry

2. Strong client service background and skills

3. Demonstrated ability to handle confidential and sensitive information

4. Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors

5. Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines.

6. Exceptional attention to detail  

7. High school diploma or GED

Additional Qualifications:

Associates Degree or related experience

Work Experience

Banking or financial services 1-3 years

Branch Banking 1-3 years

Lending 0-12 months

Compensation:

 

Compensation range (base pay): $45,764.00-$75,510.00

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20241188

Equity, Diversity, & Inclusion:

FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this,  we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact.  FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full FNBO Equity, Diversity, & Inclusion Statement here

All qualified applicants will receive consideration for employment without r