Imaging Operations Assistant PRN

The Imaging Operations Assistant assists with effective patient care and ancillary support processes within the Imaging department. Patient care duties include the provision of the necessary care, safety, and monitoring of patients during transport and waiting periods in the department, provision of access to images, reports, and inquiries/updates to family and/or approved visitors on patient status. Transports patients using safe and efficient transportation methods. Ancillary support functions include maintaining clerical, informatics, and transport equipment in proper working order and reporting malfunctions immediately to the appropriate personnel, scheduling or verifying/obtaining new or revised orders with patients and physician offices and verifying patient information is correct at point of scheduling and record review/release.

Job Responsibilities

 

• Monitors patients in the Imaging department to provide a safe and comfortable environment, as evidenced by a lack of negative outcomes. Monitors patients' conditions consistently while reporting problems immediately to appropriate personnel.
• Demonstrates the ability to assess patients' conditions and selects the most appropriate mode of transportation, as evidenced by compliance with physician orders and nursing/Radiology practice standards.
• Communicates effectively with nursing/Radiology personnel in the event of transport problems, as evidenced by timely and appropriate patient transfer. Uses safe and appropriate transport methods and body lifting techniques.
• Cleans transportation equipment after each use and performs weekly or as-needed checks on equipment and reports malfunctions. Returns all equipment to storage areas as evidenced by immediate availability when needed.
• Obtains required documentation for Imaging exam(s) prior to the date of exam and verifies on date of exam with patient and exam personnel.
• Greets customers at the point of service entrance, verifies patient identification and exam/procedure, assists with directions by escorting customer to the destination or procedural area(s), interacts with patients to gather appropriate information relating to the exam, and communicates essential information with procedural area personnel.
• Conducts post-exam phone calls, as requested, to ensure customer satisfaction. Makes exam or record request inquiries with referring physician offices, hospitals, Imaging, and/or Laboratory/Pathology departments.
• Serves as liaison between Imaging and Health Informatics (HIM) to ensure proper documentation is on file.
• Performs copy, file, and record release functions to patient/guardian/physician offices ensuring appropriate release of information completion and verification.
• Assist healthcare professionals in gaining access to Radiology Informatics products and Radiologist/Cardiologist/visiting physicians with patient/exam/record requests.
• May perform additional duties as assigned.

Requirements For Consideration

Minimum Education - High School or GED 

Schedule - PRN as needed 

Experience - Healthcare experience preferred 

Licensing - BLS and CPR from AHA Upon Start 

Inova Benefits and Perks:

• Health, Vision, and Dental Coverage
• Life Insurance, Short/Long Term Disability
• NEW! 4 weeks PAID PARENTAL LEAVE
• Retirement: Inova matches dollar for dollar the first 5% of your eligible pay that you contribute to the plan
• Competitive salary: Pay based experience
• Amazing Paid Time Off: Accrue PTO hours on your very first day of work
• Supplemental Plans: Including Auto/Home Insurance discounts, Pet Insurance, Identity Theft Protection
• Additional Benefits: Educational Assistance of up to $5,250/year, Student Loan Refinancing, Adoption Assistance, Child Care Centers, Scholarship Program, Free Parking, Exclusive savings opportunities to in-store events, theme parks, discounts, movie tickets and local offerings and so much more!

See Full List of Benefits Here: 2024 INOVA BENEFITS GUIDE

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity/Affirmative Actio