Senior Talent Acquisition Operations Specialist

Are you ready to make an impact?

West Monroe is seeking an innovative Senior Talent Acquisition Operations Specialist to lead our TA Technology function within the TA Operations team. The Talent Acquisition Operations team is dedicated to improving recruitment processes, policies, and tools through innovation and technology. We utilize project management, design thinking, request management, and change management to deliver effective solutions. Our goal is to build strategies and scalable talent programs, enhancing recruiting effectiveness with data-driven insights.

Reporting to the TA Operations Senior Manager, you will oversee all TA tech platforms, including, but not limited to, Greenhouse, Gem, and Goodtime. Additionally, you will manage aspects of recruitment marketing and branding in collaboration with our marketing team. We are in the process of redefining our strategy with recruitment marketing & brand, and this is an

Key Responsibilities:

• Optimize, administer, and upgrade TA platforms
• Identify opportunities for efficiency and automation in TA processes
• Lead selection, implementation, and change management for new technologies
• Ensure effective adoption and usage of platforms
• Collaborate with recruiters and vendors to pilot and evaluate new functionalities
• Integrate AI and automation into TA technology ethically and legally
• Partner with various groups across the organization, including business leaders, IT, and HR Ops to build and enhance into scalable solutions and processes
• Lead and manage projects related to TA platforms, ensuring deadlines are met and stakeholders are consulted
• Operate with agility and adaptability while prioritizing competing initiatives
• Communicate and manage change within Talent Acquisition; build change plans that encompass training and communications
• Oversee branding for job boards, partnering with Marketing to ensure brand is up to date
• Manage events and campaigns in our CRM (Gem)
• Contribute to redefining our recruitment marketing and brand strategy

 

Key Experience and Requirements:

• Minimum 4 years of experience in talent acquisition, recruitment operations, or a similar role
• Experience managing TA technology, including administration, configuration and imiplementation
• Strong preference for Greenhouse ATS experience
• Familiarity with AI tools
• Basic project management skills
• Experience in change management, including training and user adoption
• Vendor relationship management
• Campus/high volume recruiting experience is a plus
• Proven ability to adapt quickly to changing priorities and demonstrate flexibility in a dynamic environment

 

Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.

Seattle or Washington, D.C.$105,800—$117,600 USDLos Angeles$110,900—$123,200 USDNew York City or San Francisco$115,900—$128,800 USDA location not listed above$100,800—$112,000 USD

West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.  

At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who