Payment Partnerships & Product Enablement Manager

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

As Payment Partnerships & Product Enablement Manager, you will help adapt and evolve our relationships with payment methods (card networks and alternative payments) to reflect Square's increasing role in a complex and imbalanced industry. From commercial relationships and account management, operations and program management, working alongside product, operations, risk, compliance, engineering and international market teams, your role will be to support Square's Industry Relations and Operations agenda and help Square grow and adapt in the dynamic landscape of the industry in which we operate. 

You will:

• Build and manage strategic relationships with strategic payment partners, including global payment networks
• Lead the entire partnership lifecycle from discovery, commercial negotiations, product enablement initiatives, partner operations and compliance, and ongoing relationship management.
• Lead and support Square's strategic commerce initiatives, including leading the partner engagements required to enable new products and capabilities.
• Maximize current partnerships through detailed and proactive account management, working with partners to define, iterate and enable new programs and products, as well as optimize Square’s cost structure for payments and create operational efficiency
• Research and analyze industry trends, payment partner rules and opportunities for Square to further distinguish its positioning and commerce suite of products
• Define and execute on a comprehensive global payments strategy for Square in the rapidly evolving mobile payments space and condition the expectations and dynamics of key industry influencers while managing external influences and impacts on Square’s role in the ecosystem
• Strengthen the influence and market position of Square’s business and brand while fostering and growing joint marketing and promotion opportunities with critical industry stakeholders
• Expand Square’s partner and product footprint globally, accelerating the distribution of both new and existing Square offerings, including new acceptance methods and devices
• Understand Square's competitive position via in-depth competitor and partner research, and implement programs to further payments products, services and strategic objectives
• Partner with Counsel, Risk, Compliance, Developers, Finance, Hardware, Marketing, Partnerships, Product, Sales and external businesses, vendors and industry leaders to better develop Square's go-to market delivery and strategy

Qualifications

You Have:

• 7-10 years of experience and an understanding of the payment industry and its current evolution both domestically and abroad. Prior experience at a global payments network or acquirer or issuer preferred.
• A demonstrated record of success and strong acumen in commercial negotiations with the ability to communicate across multiple levels of stakeholders internally and externally
• An ability to lead cross-functional projects and interact at all levels with diverse roles including engineers, business partners, and executive leadership. 
• Deep analytical skills that enable analysis of nascent industry movements.
• Clear written and verbal communication and presentation skills, with the ability to make strong arguments supporting Square’s position with internal and external executive stakeholders.
• Strong relationship-building skills coupled with the ability to develop consensus.
• The successful