Senior Technical Program Manager, NA
Vantage Data CentersAbout the role
About Vantage Data Centers
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Design Engineering Department
The Design Engineering (D&E) team drives the technology, innovation and new development of data center infrastructure across Vantage’s companywide portfolio. D&E evaluates new sites, drives cost and schedule in line with company goals and serve as subject matter experts across the entire project lifecycle from concept through commissioning. The team collaborates with Sales, Operations and management along the way. D&E also work hand in hand with the Construction team to come up with a vertically integrated design and ensures new and existing standards and designs are performed effectively. One thing that distinguishes Vantage is that our technical staff is given the responsibility and authority to directly drive tangible results. Our team can align long-term operational sustainability with value engineering and cost metrics to deliver products aligned with company goals unlike external resources. This approach empowers each member of the team to drive high-impact decisions and results.
Position Overview
This role can be based remotely in the US.
The Senior Technical Program Manager will serve as a strategic integrator across Design Engineering, Design Management, Construction, Procurement, and Site Operations. This role is critical to executing high-impact initiatives that drive business excellence, reduce risk, and enable scalable growth across the North America portfolio. This role will be expected to contribute to the PMO mission strategically, with the ability to define and execute both long-term strategy and short-term tactics. This role will need to have a bias for action and continuous improvement, be comfortable navigating ambiguity and driving clarity, and be collaborative as a leader in a cross-functional environment.
Essential Job Functions
Strategic Initiative Program
Provide programmatic leadership for the Strategic Initiatives program, including identifying opportunities to improve processes, workflows, matrices, and materials.
Support individual Technical Project Managers assigned to Strategic Initiatives.
Lead end-to-end delivery of cross-functional strategic initiatives.
Develop initiative charters, roadmaps, and milestone schedules in collaboration with SMEs and business leaders.
Govern initiative execution through structured oversight, risk mitigation, and accountability frameworks.
Change Management Program
Change Manager for product changes or deviations.
Perform due diligence and information gathering, establish stakeholders and impact levels, and provide change opportunity reports to the Change Opportunity Review Board.
Embed lifecycle workflows and feedback loops into project delivery and operations.
Define opportunities to improve the program, including processes, workflows, matrices, and materials.
Support the definition of long-term strategy of the full change management program, including product change, project change, operational change, lessons learned, and value engineering.
Data & Financial Management
Work closely with cross-functional teams to define metrics and Key Performance Indicators (KPIs); drive development of measurable KPIs and track and report on them.
Maintain program trackers and dashboards; provide regular reporting to PMO Leadership.
Define requirements of new software, tools, and/or dashboards in support of business processes; drive procurement/development of same.
Track spend vs budget for funded initiatives; support cost analysis and business case development.
Continuous Improvement
Embed lifecycle workflows and feedback loops into all PMO efforts.
Support operational and strategic initiatives, approaching individual efforts as well as program structures with the goal to never stop improving.
Facilitate learning sessions and stakeholder engagement to drive adoption of new processes and tools.
Complete Root Cause Analysis (RCS) of different workflows to quantify problems, goals, and identify areas for improvement.
Engage deeply in understanding business strategy and a “best
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