Senior Operations Manager, Strategy Division

Chemonics seeks a Senior Operations Manager to join the Strategy Division. The USG Strategy Division is comprised of the Business Development Department, the Evidence and Outreach Department, and Crosscutting Practices. The Strategy Division facilitates the development and implementation of the Chemonics USG Growth Strategy, leading strategic investments and initiatives that position Chemonics for medium- to long-term growth. The Strategy Division serves Practice Management Teams and New Business Teams, providing demand-driven services that make the efforts of these stakeholders more efficient and impactful.

The Senior Operations Manager will ensure that sound management principles and tools are employed in the operations of the Strategy Division and in establishing and maintaining strong, service-oriented relationships with regional business units, other support divisions, business lines, and enterprise stakeholders. In this capacity, the Senior Operations Manager will address needs related to the establishment and maintenance of division processes, the operations budget, portfolio resourcing, staff recognition, event planning, talent acquisition, staff engagement, financial processes, division support systems, and executive support. The Senior Operations Manager plays a key role ensuring smooth operations of the division and fostering an inclusive and collaborative environment. This position will supervise the operations senior associate. We are looking for individuals who have a passion for making a difference in the lives of people around the world. 

Responsibilities: 

Business Unit management, continual improvement, and leadership

• Provides senior-level management, operational, and administrative expertise to the BU
• Manages all BU operations, including, but not limited to, talent management, staff engagement, staffing and resourcing, performance management, staff recognition and events, budgeting, and financial management
• Advises the operations director of, and at times leads, the development and implementation of business operations strategies, plans, and procedures, and ensures consistency in all operations across the BU
• Provides strategic input to the BU senior vice president (SVP), including drafting communication, planning trainings, meetings, and events, and supporting corporate initiatives for key ethics, compliance, and other risk-related business functions
• Takes initiative to identify business opportunities, efficiencies, and cost savings for the BU
• Proactively identifies risk, develops plans and strategies to address, and advises leadership on steps to lessen impact or mitigate those risks
• Proposes and, in some instances, leads the development of processes, policies, and programs to effectively identify, manage, and mitigate risks and support BU goals
• Identifies opportunities for knowledge- and solution-sharing across company and takes initiative to build staff and company capacity
• Coordinates and provides input into annual work planning with SVP and department directors
• Leads and coordinates responses to periodic Board of Directors and strategic Executive Management Team meetings (e.g., mid-year review and budget retreats)
• Provides procurement assistance to the projects as needed
• Provides surge support on PMUs, startup, and closeouts and as needed
• Provides vision and leadership in new business activities, including participation in proposal team roles such as proposal lead, technical writer, cost preparer and proposal reviewer, in addition to other roles
• May contribute dedicated time to other workstreams and functions to achieve BU goals, including new business, project management, and technical practice contributions
• Serves as acting director as needed
  

Financial planning and analysis

• Prepares financial reporting to the Executive Office and prepares monthly staffing budget
• Liaises effectively with other operations team leaders on resourcing, costs, and best practices
• Manages corporate office reporting to meet reporting requirements
• Reviews corporate procurement, contractual, and financial reports and BU trackers
• Proactively monitors BU financial and budget performance (e.g., sales, variance, staffing, and operating expenses) and consults with operations director and SVP on plan