Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Relationship Manager I within PNC's Business Credit organization, you will be based in Philadelphia, PA.

This position is primarily based in a location within PNC’s footprint.

Job Description

• Handles relationship management activities with existing clients to ensure client retention, risk management and revenue growth. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.
• With significant oversight and direction, handles the origination, negotiation and documentation of credit and non-credit products and services. Prepares approval documents to identify risks and mitigants, analyze credit, collateral strength, and financial worthiness of loan/transaction parties with guidance from others. Works with manager to effectively manage risk/return and drive quality for existing clients, actively identifying and mitigating different types of risk, such as regulatory, reputational, operational and credit risks.
• With direction, expands and retains client relationships to generate revenue and deepen share of wallet. Focuses on client retention strategies by working with their manager to provide ideas and insights based on a growing understanding of the client's needs and financial well-being. Focuses on increasing client engagement and loyalty.
• Begins to build an effective network of internal and external, such as community and industry, relationships to enhance the client experience. Focuses on bringing entire bank to the client by working to learn, understand, and present the full range of PNC's products and services.
• With significant oversight and direction as applicable, negotiates workout options with customers to reduce risks and losses. Works with internal and external business partners and borrowers to better secure collateral coverage.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures