Senior Software Test Engineer

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.   Senior Software Test Engineer    Why We Have This Role

• The Senior Software Test Engineer role is critical for ensuring high-quality solutions that handle scalability challenges, enabling Qualtrics to support millions of users effectively while maintaining top-notch performance and user experience.
• It fosters a collaborative work environment where team members engage in iterative processes to devise optimal testing strategies, thereby enhancing team functionality and inclusivity in driving product excellence.
• The position offers a dynamic environment for professional development, encouraging engineers to grow their skills in testing and automation while working on impactful projects, ultimately contributing to personal and organizational success within a fast-paced landscape.
• The Software Test Engineer II contributes to Qualtrics' mission of bringing humanity and connection back into business by shaping products that prioritize user experience and drive meaningful outcomes for diverse industries.

  How You’ll Find Success

• Successfully navigate and adapt to an agile environment by designing comprehensive test plans that address scalability issues, ensuring the software can handle rapid growth without compromising quality.
• Cultivate strong relationships within the team through effective communication, promoting trust and collaboration that encourages productive discussions around quality assurance and problem-solving.
• Own the entire quality assurance process end-to-end, from identifying bugs to deploying fixes, ensuring every product release meets high standards and contributes to an exceptional user experience.
• Leverage creativity and technical skills to design and implement automated testing frameworks, streamlining the testing process while reducing manual effort and increasing efficiency.
• Actively mentor team members and share knowledge to build a stronger team, while also engaging in self-directed learning and skill enhancement to stay current with industry trends and testing technologies.

  How You’ll Grow

• Gain valuable experience by working on significant projects that challenge your technical abilities and enhance your problem-solving skills, allowing you to make a tangible impact on the development and success of the product.
• Expand your technical expertise by working with the latest technologies and testing tools, fostering a deeper understanding of automation, data analysis, and software testing techniques that are vital for staying ahead in the industry.
• Join a network of driven technical professionals, exchanging ideas and learning from peers, which will enable you to broaden your perspective, improve your skill set, and innovate within your role as a Senior Software Test Engineer.

  Things You’ll Do

• Create detailed test plans and test cases for both mobile and web applications to ensure thorough coverage of functionality, performance, and user experience.
• Proactively find, triage, and document bugs worth fixing, maintaining clear records to help prioritize issues and ensure timely resolution.
• Execute both ad-hoc and scripted manual tests alongside converting existing manual test cases into automated tests using programming languages like Python or JavaScript to enhance testing efficiency.
• Analyze test failures and customer-reported issues by utilizing logs and technical product knowledge to identify root causes and narrow down reproduction steps.
• Collaborate with the team to enhance testing frameworks and tools for complex, distributed SaaS systems, aiming to improve automation and testing reliability.
• Lead quality assurance initiatives such as bug triage meeting