VP, P&C Team Leader, Construction & Infrastructure

Who We Are    

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

 

Essential Duties and Responsibilities

• Responsible for managing the overall relationship with assigned Mid-Market core clients including developing and engaging multiple relationships throughout and within the client organization.
• Establish oneself as the client’s primary point of contact and communication conduit for Thompson Flanagan; keep the client producer informed at all times.
• Cultivate internal and external relationships to establish effective open collaboration, client advocacy, and trust.
• Develop and obtain a broad knowledge of internal operations to efficiently and effectively solve the needs of the audience and the circumstances at hand.
• Maintain accurate records of client (or prospect) contacts and their products utilizing account management software or other technology. Developing and maintaining a robust understanding and tracking system of key client personnel and their products is essential.
• Drive revenue growth on existing and new clients through the development of a strategic consultative sales plan in conjunction with the producer including identifying and executing cross-sell opportunities when appropriate.
• Establish oneself as a self-starter leader with client account teams and take ownership of the success of client and colleague relationships.
• Contribute to the client team’s holistic service strategy and establish quality standards to improve the client’s experience.
• Demonstrate a broad understanding of insurance products and coverages, their applicability, relevant industry trends, and basic program design. The ability to understand basic insurance program structure and content is essential.
• Develop expertise, and remain current, in assigned client industry and/or market area, Thompson Flanagan’s resources and capabilities, and engage in structured continuing education.
• Produce an annual or semi-annual stewardship report that highlights Thompson Flanagan’s efforts for the client over the previous twelve months.
• Establish, execute, and be accountable for the implementation of the formal Thompson Flanagan strategic relationship management cadence.
• Seeks annual client feedback/grading on TF’s performance.
• Travel to visit clients and engage in client development activities and entertainment. Travel approximately 25%-40%; must see clients in person at least twice annually.
• Performs other duties as assigned.

 

What We’re Looking For

• Exceptional interpersonal skills capable of interacting with private equity and C-suite clients to cultivate strong relationships through effective communication and trust.
• Elite project management, communication, and presentation skills.
• Manages time effectively through excellent organization, time-management, and multi-tasking skills.
• Entrepreneurial attitude with a natural ability to take ownership of the overall success of client relationships.
• Commitment to delivering exceptional customer service and results.
• Naturally anticipates and analyzes problems and information to proactively solve problems through critical thinking, team networking, and sound business decisions.
• Dedication to working in a collaborative, team-oriented environment with a commitment to operating with respect and integrity.
• Proficient in Microsoft Office products (Outlook, Word, Excel, PowerPoint).

 

Education and/or Experience

• 5+ years of experience in relationship management with face-to-face private equity (or similar) client experience.
• Bachelor’s degree from a four-year college or university preferred.

 

Certificates, Licenses, Registration

• P&C producer license (or ability to get licensed quickly).

 

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

 

The base salary range for this position is $128,000.00– $160,000.00. The base salary of