Associate Director - Business Resilience - IT Strategy Consulting

About this role

As a Business Resilience Associate Director, IT Consulting, you will oversee project delivery and client relationship management for engagements focused on organizational resilience, business continuity, disaster recovery, and cyber security strategy. You will lead teams as an engagement manager, ensuring deliverables are completed on time, and help design the scope and structure of projects that protect and empower client organizations.

What you’ll do

• Oversee consulting engagements in business resilience and cyber security, including budgeting, scoping, and designing project roadmaps to align with timelines and objectives.
• Lead the development of high-quality deliverables such as presentations, technical documents, resilience plans, cyber security assessments, and quantitative models.
• Build credibility with client management, proactively managing client expectations and setting standards for engagement teams.
• Develop and test engagement hypotheses related to resilience and cyber risk, identifying and teaching problem-solving techniques.
• Provide timely, constructive feedback and coaching to project teams.
• Leverage AI and emerging technologies to enhance resilience, preemptive cyber security, and risk management solutions for clients.
• Facilitate client interviews and workshops, focusing on business impact analysis, minimum viable architecture, and minimum viable company strategies.
• Meet utilization and sales targets.
• Mentor junior associates and participate in hiring.
• Apply technical expertise in business continuity, disaster recovery, resilience, business impact analysis, minimum viable architecture, and minimum viable company.
• Demonstrate strong client-facing and communication skills in all interactions.

What you’ll need

• MBA or other advanced degree preferred.
• 8 years of extensive experience in business resilience, cyber security, digital business, IT strategy, or operating model consulting.
• Experience within a well-regarded management consultancy in project delivery; sales experience is a plus.
• Prior experience in a problem-solving capacity such as a solution/technical architect or analyst preferred.
• Experience working with multiple IT or Technology solutions (such as Cloud, ERP, HRM, or cyber security platforms).
• Proven expertise in business continuity, disaster recovery, resilience, business impact analysis, minimum viable architecture, and minimum viable company.
• Familiarity with AI’s impact on resilience, preemptive cyber security, and risk valuation (FAIR methodology).
• Track record of leading high-performing teams that leverage technology and research to drive mission-critical priorities in commercial or government entities.
• Ability to inspire and motivate professionals from both technical and non-technical backgrounds toward a common goal.
• Strong commitment to team success, with willingness to provide constructive/corrective action when needed.
• Intellectual curiosity and creativity in developing solutions and strategies for client problems, adapting Gartner frameworks and methodologies to address business resilience and cyber security challenges.
• Ability to manage multiple client priorities simultaneously.
• Comfortable influencing and building trust-based, value-added relationships with senior executives, both internally and externally.
• Coachable and embracing of best practices and feedback as a means of continuous improvement.
• Consistently high achiever marked by perseverance, humility, and a positive outlook.
• Relentless focus on delivery excellence and client satisfaction.
• Ability to set a high standard of achievement on engagement teams and internal initiatives, helping instill a growth mindset in others.

Who you are

• You enjoy learning and challenging yourself every day through working with colleagues from different backgrounds.
• Self-starter and a quick learner, you demonstrate a no-limits mindset.
• Passionate about technology, business resilience, and cyber security, and helping clients navigate industry disruption.
• High-performing team player with a passion for intercultural communication and collaboration.

#LI-MV1

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, i