Inbound Operations Team Leader (Overnight) - Fargo, ND

The pay range per hour is $21.50 - $36.55

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, instock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Operations Team Leader can provide you with the skills and experience of:

• Guest service fundamentals and experience building a guest first culture on your team
• Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
• Process improvements and workload efficiency
• Helping build a team of hourly team members

As an Inbound Operations Lead, no two days are ever the same, but a typical day w most likely will include the following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard
• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
• Be an expert of operations, accuracy and efficiency
• With ETL guidance, utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open
• Help create a scheduling plan with guidance from your ETL based off of monthly and weekly business workload and guest traffic
• Work a schedule that aligns to guest and business needs (this may include early morning, evening, overnight shifts and weekends)
• Assess all GM backroom, sales floor areas and review reporting to identify gaps and develop a plan to resolve
• Enable a consistent experience for our guests by ensuring product is in stock and available
• Assist your ETL in leading and following-up on organizational and operational change
• Evaluate candidates for open positions and develop a guest-centric team
• With ETL guidance, establish clear goals and expectations and hold team members accountable to expectations
• Assist your ETL in leading team onboarding and learning
• Lead and coach team members to ensure accuracy and efficiency in all inbound processes per direction of your ETL
• With ETL guidance, close knowledge and skill gaps of team members through training and experiences