Fitness Floor

POSITION SUMMARY

The Fitness Floor Attendant working as part of the Health and Wellbeing Team, will deliver world-class customer service and relationship building skills to create a welcoming environment at the YMCA. The incumbent will also exhibit the core values of caring, honesty, respect and responsibility in all aspects of their work with the YMCA.

THE YMCA AS THE THIRD PLACE

To be the welcoming and transformative place - beyond work and home - where people feel most able to be their true selves; explore their purpose, dreams and goals; achieve health and wellness for their spirit, mind and body; connect with their community and feel a sense of belonging and possibilities like nowhere else.

ESSENTIAL FUNCTIONS

• Greet and check in with members; build relationships
• Assist members with basic concerns and questions including class and program offerings
• Maintain cleanliness in all areas of the fitness center
• Report on any equipment outages
• Fill the paper towel dispensers/wipes, and refill cleaning fluid
• Proactively clean areas to ensure cleanliness and safety e.g., towels, trash, etc.
• Maintain fitness tools as appropriate e.g., inflate fit balls, check exercise bands/tubes
• Set up orientation appointments
• Attend all training courses, staff meetings and in-services without exception
• Be knowledgeable and supportive of the YMCA annual support campaign, and general procedures and policies, including personnel guidelines, facility access procedures, membership policies, and emergency plans

WORK ENVIRONMENT & PHYSICAL DEMANDS

• Physical demands described here are representative of those needed to successfully perform the essential functions of this job; reasonable accommodation can be made to enable individuals with disabilities to perform essential functions
• Frequently required to sit, reach and must be able to move around the work environment
• Occasionally lift and/or move up to 75 pounds
• Specific vision abilities required by this job include close vision, distance vision, and focus
• Noise level in the work environment is usually moderate

QUALIFICATIONS

• Minimum 18 years of age
• YMCA Healthy Lifestyle Principles within 6 months of hire or an action plan in place
• Listen First within 6 months of hire or an action plan in place
• CPR/AED and First Aid within 30 days of hire
• Strong communication and listening skills are required

BENEFITS

• Free individual membership
• Program discounts
• Generous retirement contribution options - includes company contribution of 10% once eligibility is met
• Employee Assistance Program
• Accrue 1 hour of paid sick leave for every 30 hours worked
• Paid time off for those scheduled and working 20+ per week