West Region Servicing Specialist - Clinton and Harnett County

West Region Servicing Specialist –Clinton and Harnett County

Are you passionate about supporting agriculture and rural communities? Do you thrive in a fast-paced, relationship-driven environment where collaboration, accuracy, and adaptability are essential? If so, we want to hear from you.

As a Regional Servicing Specialist at AgCarolina Farm Credit, you will support loan origination, loan accounting, and servicing activities while providing coverage across multiple branches within your assigned region. This role plays a key part in delivering exceptional service to our members and internal partners while ensuring internal controls, regulatory compliance, and operational excellence. You’ll work as part of a team that values teamwork, flexibility, attention to detail, and service to agriculture and rural communities.

What You’ll Do: 

As a Regional Servicing Specialist, you’ll provide flexible loan origination, accounting, and servicing support across multiple branch locations while delivering exceptional service to members and internal partners.

• Support loan origination by monitoring CRM queues, coordinating internal loan closings, verifying approvals and documentation, and completing post-closing follow-up
• Maintain accurate digital and hard-copy security files, ensuring all documentation is complete and current
• Perform loan accounting and servicing activities, including transaction processing, deposits, daily balancing, payment processing, and general ledger entries
• Monitor system reports, resolve errors, and ensure internal controls, policies, and procedures are followed
• Maintain collateral insurance and security files, including Deed of Trust releases and UCC continuations or terminations
• Collaborate with Branch Managers and teammates to coordinate workload coverage across the region
• Deliver high-quality service while managing changing priorities and dynamic workloads

What We Value:

At AgCarolina, we believe in:

• Customer Focus – Delivering responsive, professional service to our members and teammates 
• Collaboration – Building strong partnerships across branches and departments 
• Excellence – Demonstrating accuracy, accountability, and attention to detail 
• Growth – Encouraging learning, adaptability, and continuous improvement

What We’re Looking For: 

• Education and/or experience equivalent to an Associate’s degree in Business Administration, Agriculture, Economics, or Finance 
• Strong analytical, judgment, and communication (oral and written) skills 
• Ability to work collaboratively while demonstrating initiative and self-direction 
• Strong time-management skills with the ability to prioritize and meet deadlines 
• Valid Driver’s License with the ability to travel for Association business, including commuting to multiple branches by opening and closing times
• Adaptability and flexibility in changing work environments 
• Ability to handle high-stress situations professionally 
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) 
• Ability to efficiently navigate multiple software systems and internal platforms 
• Understanding of data security, confidentiality, and proper system usage 
• Accurate and efficient data entry skills 

Our Commitment:
When you join AgCarolina, you become part of The AgCarolina Way—a team rooted in service and purpose. Everything we do is driven by our mission to yield a prosperous future for our members and employees. In exchange for your time, talent, and commitment, we are committed to offering our employees: 

• Competitive base pay, and eligibility for incentive pay based on personal and Association performance 
• Comprehensive benefits (medical, dental, life, LTD, and others) effective the first day of the month following your date of hire
• Maternity, Paternity, and Caregiving Leave, because we care about our employees and know they have responsibilities outside of work
• A market-leading 401(k) plan (with a dollar-for-dollar match on the first 6% you defer, plus an AgCarolina discretionary contribution)