Senior Learning Production Associate Manager

Salary: $84,314 - $105,393 USD | €64,051 - €80,064 EUR, negotiable depending on experience

Job Type: Full-Time 40 hours per week, Fixed term until 31 May 2028

Location: Washington DC, USA | The Hague, Netherlands

Hybrid working: 1 day in office per week

About the IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About the job

Professional Learning at the IB transforms education practice to impact student learning. Our products are delivered to a global community of educators. The Senior Learning Production Associate Manager plays a pivotal role in managing the production of complex multi-workstream initiatives at a level that requires minimal supervision and support. The Senior Learning Production Associate Manager ensures that products are developed and delivered on schedule. The role employs best practices for project management, product tracking, and system implementation in collaboration with other team members in EDD. This is a key role with a high level of interaction with colleagues, vendors, employees, and external consultants. It involves agile and flexible work to ensure that priorities are determined and solutions are developed as implementation challenges arise. This role is suited to a strong, self-directed manager experienced in working with multiple levels of stakeholders, with experience in production and working with subject matter experts at scale. 

• Manage the development of multiple products for the Professional Learning portfolio and complex initiatives, including multiple workstreams.
• Track products through development phases by creating and updating workplans, reports, risk logs, project communications, and progress dashboards.
• Identify, track, and mitigate risks and issues to keep products on schedule and aligned to quality expectations.
• Facilitate scoping and kick-off meetings with internal stakeholders and project team members.
• Coordinate access to project systems and support materials, including Microsoft Teams, SharePoint libraries, development templates, and project plans.
• Identify, contract, and coordinate consultants and subject matter experts to support development of learning module content.
• Manage project budgets, payment cycles, procurement activity, invoicing, purchase order coordination, and reporting for assigned products.
• Maintain project communication and stakeholder updates across internal teams, external partners, vendors, and consultants.
• Collaborate with Professional Learning team members to improve processes, policies, project tracking, and capacity planning.
• Coordinate multidisciplinary project teams to ensure learning modules and related assets are delivered on time, within budget, and to IB quality standards. 

• Significant relevant experience in project management of complex systems, projects, procedures, and process establishment.
• Demonstrable professional experience in an education environment.
• Proven experience managing the development of learning content in a matrix structure, at scale, on time, and within budget.
• Strong project management capability, including use of project management tools, dashboards, status documentation, and stakeholder reporting.
• Ability to manage multiple stakeholders, competing deadlines, and complex workstreams with flexibility and adaptability.
• Excellent command of the English language, with well-developed communication and presentation skills.
• Ability to build and foster productive, collaborative working relationships across all levels of an organization.
• Demonstrated experience of managing change in an international and fast-changing work environment.
• Desirable: fluency in writing or speaking a second language, preferably Spanish, French, or another IB access language. 

In addition to your salary, we offer a range of regional benefits including:

US employees:

• 10% employer pension contribution with a 3% employee contribution
• Enhanced family friendly benefits
• Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
• Up to 20 days annual leave plus public holidays, increasing through service to a maximum of 25
• Paid Time Off accrued up to 9 days per year until a maximum of 14 days is banked
• Life assurance 4x annual salary
• Paid volunteering leave
• Excellent continuous professional development