Manager. Mobile Clinic

Job Title: Manager, Mobile Clinic

Job Status: Full-time

Functional areas/departments where this position may be located:

• Community Health and Research Center – Medical Clinic

Job Summary: Under limited supervision, the Manager of the Mobile Clinic is responsible for managing the daily clinical operations of the Mobile Clinic. Evaluates the program’s overall effectiveness to ensure its consistency with the agency’s purpose, approach, policies, and procedures. Provides healthcare and clinical services including screening, testing, vaccine administration, and other health services to patients. Uses specialized knowledge in both nursing and health administration, as well as skills obtained through experience, specialized training, or certification to coordinate and/or perform a full range of duties in support of the assigned functional unit.

Essential Duties and Responsibilities:

• Supervise, coach, mentor, evaluate, plan, assign, monitor, mentor and manage the work of others in the Mobile Clinic and oversee daily clinic operations
• Schedule employees in the mobile clinic to ensure adequate staff coverage. May perform functions of a direct report in their absence or as needed
• Orient and train mobile clinic staff for efficiency, compassionate/humane care, and overall high work quality
• Ensure staff performance is constantly meeting expectations and standards
• Support the implementation of clinical and health care services in the Mobile Clinic
• Under general supervision of a physician, provide health services in line with capacity as a licensed medical professional, including but not limited to conducting comprehensive health screenings and testing, conducting physical exams, develop patients’ medical records, operate, and monitor medical equipment, administer vaccinations, and educating and counseling patients in both the Mobile and ACCESS clinics
• Consult with physicians, advanced practice clinicians, or medical director in order to discuss findings and appropriate treatment for clients, as needed
• Work with other ACCESS clinical and non-clinical staff on care coordination to assure all needs are met and appropriate referrals are made
• Document and maintain findings and medical information in a systemic, accurate and succinct format in compliance with program and Health Insurance Portability and Accountability Act (HIPAA) regulations
• Utilize quality improvement initiatives to assist teams in improving patient outcomes and achieving health goals over time
• Oversee patient scheduling, registration, financial counseling, medical records, billing and collection, data entry, processing, and cash posting
• Ensure program goals are met in accordance with funding requirements
• Ensure that clinic resources are being used in the most efficient manner
• Monitor and evaluate daily workflow and implement a process of continuous improvement
• Advocate on behalf of client when providing necessary referrals and contacts with other departments/agencies/companies
• Work with senior management to develop, implement, and monitor effective programs
• Monitor the health needs of the agency’s target populations and adapt operations as necessary
• Assure smooth operations and communication between intake, billing, referrals, ACCESS, and clinic operations
• Complete all necessary reports in a timely fashion as required by funding sources and/or monitor and review reporting done by direct reports
• Generate daily, weekly, and monthly reports regarding clinic performance
• Monitor budget and participate in grant proposal submissions
• Interpret, apply, and recommend changes to policies and procedures of assigned functional unit as needed
• Attend and participate in all meetings (including management meetings) related to assigned functional unit and/or projects. May include attending community-based meetings and maintaining community relationships
• Research and locate available help outlets based on identified needs of the client, which may include both in-house and external referrals
• Participate in all aspects of healthcare for mobile clinic and schedule follow up appointments
• Ensure that licensing and credentialing standards are met and maintained
• Develop policies and procedures in conjunction with staff and providers that are based on federal, state and county guidelines
• Participate in all audits
• Follow funding requirements and CARF standards applicable to the services provided by the mo