Women, Infants, and Children Administrative Team Lead - 61008562

Posting number: 190517

Department: Department of Public Health

Division: Health Promotion and Services

Job classification: Administrative Assistant

Posting type: Open

Categories: Public Health

Summary

Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

•  Supervises and instructs WIC team members on proper WIC guidelines. Maintains audits, conducts trainings, maintains training records, and EPMS's for individual staff. Provides and documents feedback and appraisals. 
  
  
• Provides culturally competent customer service while greeting and conducting interviews to public health clients in accordance with the WIC program and agency policies and procedures. Answers telephones and schedules appointments as necessary. Processes information, completes medical records and enters all client information into applicable electronic applications or SCWIC systems as mandated. Ensures that staff complies with program and agency guidelines for issuance of eWIC cards in the SCWIC system and issues Farmers' Market benefits.
  
  
• Follows established guidelines for customer service and cultural competency, ensuring staff adheres to WIC Program procedures. Follows up on customer service complaints as outlined or directed by the region state plan.
  
  
• Attend relevant program and agency trainings and meetings. Ensures necessary materials and resources are available for Administrative staff. Prepares and submits required reports as mandated or requested.
  
  
• Completes other duties as assigned.

Examples of duties

Qualifications

Supplemental information

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information. 

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation.  A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others. 

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster. 

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package