Jobs and Careers

Assistant Program Manager (SSVF)

Insight Housing

United Statesfull_timeVerifiedPosted 2 Oct 2024

💰 $74,000/yr($68,000/yr – $74,000/yr)

About the role

***Internal Deadline to apply: 10/9/2024***Benefits:

Free Dental & Vision
19 Paid Holidays - Including 4 Mental Health Days (23 Paid Holidays in 2024!)
15 Vacation days & 10 Sick Days Annually
Retirement Plan with a match
Paid Training
10-year anniversary sabbatical
Flexible Spending Accounts
Professional Development Allowance
Paid Parental Leave benefit
Discounted Pet Insurance
Affordable Health Insurance (50% dependent coverage paid by employer)
and many more!

Company OverviewFor more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions. Program Overview The Roads Home Program is a Supportive Services for Veterans Families program designed to serve low-income, primarily homeless Veterans and Veteran families. The program assists Veterans in exiting homelessness to permanent housing and in maintaining a permanent housing placement. Services provided by Insight Housing include street and venue-based outreach, case management, permanent housing placement, and assistance in obtaining VA and other benefits. Position Summary In collaboration with Program Manager (PM), the Assistant Program Manager (APM) will assist with providing oversight of the SSVF program and team members. The APM will act as lead on all CARF related trainings and requirements for the program site. The APM will provide direct supervision to the Outreach team and all SSVF housing staff. In collaboration with the PM, the APM will be responsible for all client file reviews and ongoing training of staff in addition to ensuring staff are in compliance with all aspects of the SSVF program requirements. Essential Duties and Responsibilities

Assist the Program Manager in managing the day-to-day operations of the SSVF program.
In collaboration with the Program Manager, hire, onboard, train, supervise, evaluate, and terminate as necessary all program staff.
Ensure all trainings are completed as required by CARF and the Department of Veteran’s Affairs.
Ensure that clients receive appropriate services as required by our SSVF contracts.
Monitor and track data entry into HMIS to ensure accurate reporting.
Attend meetings and trainings facilitated by community partners and stakeholders as requested by Program Manager.
Review and audit client files monthly and prior to all program audits.
Assist with tracking statistical information in conjunction with the administrative offices.
Assist with preparation of program statistical reports to comply with government and foundation contracts.
In partnership with the Program Manager, meet with clients to help resolve grievances.
Collaborate with the Continuum of Care and the other VA providers to ensure services are delivered efficiently.
Actively participate in the Veteran By Name List efforts in collaboration with the COC and other VA providers.
Assist the PM to hire, train and evaluate all Insight Housing SSVF program staff.
Provide supervision to all staff when PM is out of office.
In partnership with the PM, create and approve staff schedules.
Monitor and approve time sheets for all direct reports
Provide direct supervision to the outreach team, and pilot project case managers (HUD-VASH, RHI, etc.).
Co-facilitate weekly program staff meetings.
Complete the Privacy and Security training and all other assigned staff trainings.
Maintain confidentiality regard