Senior HR Ops / Generalist, Americas - Short Term

Sr. HR Ops / Generalist Americas - Short Term

About Pinecone

Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database makes it easy to add vector search to AI applications. Since creating the “vector database” category, demand has grown incredibly fast and it shows in our user base. We are a distributed team with clusters in New York, San Francisco, Tel-Aviv, and Manchester.

Read more about us in TechCrunch. 

About the Role

This is a dream role for the right person. It’s an opportunity to build from the ground up at a company that is thoughtful and prioritizes people. You will be the internal expert on compliance with employment regulations for the U.S, develop HR practices, policies and trainings, and will be a standard-bearer for Pinecone’s culture. This role will report to the Director of People and will support all employees in the Americas. 

*This role is for a short time assignment, March - August

Responsibilities

• Respond to employee questions, escalating as is appropriate

• Collaborate closely with the HR Generalist, EMEA 

• Build, improve, streamline, and automate our HR practices

• Participate in the creation of new policies

• Own onboarding and off boarding of employees in the Americas

• Host onboarding sessions for new hires

• Help develop and host employee trainings

• Manage HR vendor relationships

• Ensure data integrity in our HR systems

• Build and maintain our knowledge base / wiki

• Facilitate performance review and engagement survey cycles

• Coordinate the open enrollment process and manage benefits in the Americas

• Coordinate global mobility / work authorization activities

• Collaborate on cross-team projects, like the annual employee offsite

• Be a standard-bearer for Pinecone’s culture and values

• Participate in the interview process to ensure that we maintain a high standard and ensure that new hires are culture adds

Skills, Behaviors, and Experience:

• An all-around good human who treats others with kindness, has high emotional intelligence,  and a modern approach to HR

• A minimum of 6 years in an HR role at a fast-paced, start-up environment

• Experience ensuring company compliance with employment laws (EEO, FLSA, FMLA, etc.) and practices

• Experience managing US employee benefits, including a 401k 

• A customer-service mindset and strong internal drive to create great employee experiences

• A natural ability to build trust with employees and to build relationships with colleagues in other functional areas

• A strong work ethic and sense of urgency

• The ability to be onsite in our midtown, New York office ~3 days per week

• Experience handling confidential information

• A Bachelor’s Degree

• Experience moving off of a PEO to in-house is a big plus