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Director of Merchandising

OTG Management
New York City, United Statesfull_timeVerifiedPosted 19 Sept 2025
💰 $130,000/yr($100,000/yr$130,000/yr)

About the role

YOUR NEXT OPPORTUNITY IS NOW BOARDING:
Join OTG as a Director of Merchandising and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11+ airports, OTG, and its 4,000+ Crewmembers, serve millions of travelers each year. By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it.

POSITION SUMMARY:
CIBO Express is the OTG lifestyle brand focused on providing guests with the essentials they need to grab-and-go happier, healthier, and more connected than ever before. As a leader of the Merchandising Team, you will play a crucial role in contributing to building, launching, and promoting our brands and product categories.
As Director of Merchandising, you will lead our brand and customer experience by increasing product sales through assortment selection, promotional planning, and product placement. The Director of Merchandising will have experience leading high-visibility and growth projects with cross-functional teams in a dynamic environment. You will evolve the key systems that empower category managers to merchandise their assortment and shape shopper demand while ensuring the right balance between customer experience and business outcomes. This role connects directly to key OTG’s growth initiatives, including both category and regional expansion and will require an obsession with both data and the OTG shopper experience to be successful. The Director of Merchandising will report to the VP of Retail Markets. This position is hybrid-based in the New York office.

RESPONSIBILITIES:
• Lead our brand and customer experience by increasing product sales through assortment selection, promotional planning, and product placement.
• Establishing an understanding of OTG's gourmet markets business, marketing strategies, and overall assortment.
• Developing systems and processes for the Merchandising department.
• Leading a team of category managers and being end-responsible for the results of the team.
• Conduct market analysis both nationally and locally to ensure product lines are represented in all markets.
• Assume responsibility of budget development and revenue for category.
• Negotiate contracts to achieve the best possible volume purchasing cost, discounts, rebates, placement, annual incentives and other funding.
• Research, syndicated data, and consumer-specific insights to inform creative and productive choices as it pertains to assortment and category management.
• Select and position food, beverage, and retail category products.
• Create full calendar promotion plans, working cross-functionally to implement.
• Determine product assortment contingent with location requirements in mind as it pertains to volume, size, distribution, and local trends.
• Track, measure and report financial impact of programs against financial targets.
• Maintain product catalog information.
• Collaborate with buyers and merchandisers to expand product categories.

QUALIFICATIONS:
• Bachelor's degree preferred
• 6+ years of related experience in the convenience, e-commerce, or CPG industry.
• Expertise leading a team of category managers.
• Knowledge of supply chain, inventory management and finance.
• Experience with managing large and intricate projects, leading cross-functional projects, and teams.
• Excellent organizational skills and time management skills.
• Merchandising and visual display skills preferred, knowledge of schematics and floorplans, ability to develop and build from scratch.
• Background in promotional activity and contract negotiations, superior negotiation skills.
• Strong Microsoft Office, specifically Microsoft Excel (can perform complex functions).
• Ability to travel as needed (25%+).

Compensation: $100,000 - $130,000 per year plus bonus eligibility.

Compensation may differ based on a variety of job-related factors that are specific to each candidate. These factors encompass, but are not limited to, individual skill sets, professional experience, education/ training, organizational needs, and market dynamics. Our company is dedicated to offering a fair, equitable, and competitive compensation package that truly reflects the value each individual contributes to the org

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Company

OTG Management

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