Senior Product Designer

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the role

As our Senior Product Designer, you will play a key strategic and conceptual role in the Design team, working with designers in Amsterdam and San Francisco. By developing a clear understanding of our business goals and user needs, you're able to translate ideas into clear and innovative designs that appeal to our customers.

You lead discovery by defining hypotheses and experiments to validate our riskiest assumptions. This helps you and the team to set a clear roadmap based on data and insights. As part of the Design team you collaborate with other designers to ensure consistency and quality across the product. You actively ask for and give feedback, because you know it will make your work better. We help each other to grow and achieve our goals.

What you’ll do here: 

• Drive the product design process from discovery to implementation in our core products.
• Work closely with Product Managers and Engineers on your team and collaborate with Designers and UX Researchers.
• Transform complex and abstract concepts and challenges into well-articulated, tangible solution ideas with a strong problem-solving mindset and craft excellence.
• Use human-centered design methodologies and practices to elevate the customer centricity in your team and stakeholders around you (e.g. conduct workshops, brainstorming sessions, etc.).
• Help shape the culture of the growing design community at FareHarbor.
• Co-author our design library.

Requirements:

• At least 5+ years of relevant design experience in digital products, specifically in consumer facing mobile and web applications.
• Have experience in working with multi-disciplinary teams in iterative product development cycles.
• Have a great understanding and showcase of product thinking, storytelling, and design craft.
• Effective communication when articulating your vision, strategy, and decisions of your design solutions.
• Strategic and purposeful in making design decisions, accomplished by integrating user, business and technical considerations into your design process. You can identify when to optimize for speed and when to seek for quality and hone into the details.
• Self-motivated and autonomous. Successfully prioritize and execute on projects with quality outcomes.
• Strong knowledge of Figma and its tool box.

Benefits: 

• Medical, dental + vision coverage
• 23 days of PTO + 12 paid holidays
• Global leave benefit 
• 22 weeks paid parental leave 
• 2 weeks paid grandparent