Ticket & Product Sales Agent

 

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary: 

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department which delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, lessons, and Child Care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!  
 

Job Specifications: 

• Expected Pay: $20.00 / hour 

• Housing: May Be Available

• Shift & Schedule Availability: Full Time & Part Time

  • Weekends and Holidays may be required;  

• Skill Level: High comfort level with Windows-based systems, and handheld devices  

 

Job Responsibilities: 

• Work in our contact centers, ticket/pass offices, and throughout our resort to deliver an experience of a lifetime 

• Communicate with guests via phone and email 

• Accurately and efficiently explain and process all resort products and services 

• Complete daily end of Shift pos/register audits 

• Be a part of a fun, professional, caring work environment 

• Ability to work in a fast-paced environment while delivering exceptional experiences 

• Other duties as assigned 
   

Job Requirements: 

• Ability to stand or sit for extended periods of time  

• Able to work outside in all weather conditions  

• Comfortable working indoors for extended period of time 

• High School Diploma  

• Ability to lift 25lbs 

• Must be able to communicate fluently in English 

• Ability to work weekends and holidays 

• Ability to maintain a professional presence in the workplace and adhere to our appearance s