Vice President, Reconciliations/Investigations

About this role

Team & Context 

The Outsourced Platform Services (OPS) Corporate Actions team delivers corporate actions support to external institutional clients using BlackRock’s Aladdin investment operations platform. The team operates globally across key locations, working together to provide continuous coverage and consistent service across time zones. The group focuses on delivering accurate, timely processing with a strong emphasis on risk management, controls, and client outcomes. The team is recognized for its ability to support complex client requirements across multiple operating models, custodians, and markets. 

Role Purpose & Impact 

The Corporate Actions Vice President is a senior leadership role responsible for overseeing service delivery, risk management, and team performance across assigned client portfolios or operational areas. This role exists to ensure that corporate actions processing is delivered accurately, consistently, and in line with established control standards, while also driving continuous improvement and scalability. The Vice President leads a team of Analysts and Associates, acts as a key escalation point for complex issues, and partners across internal and external stakeholders to deliver integrated outcomes. Success in this role is measured through service quality, effective risk management, team development, and the ability to enhance operational performance over time. 

Key Responsibilities 

• Own service delivery and risk outcomes across assigned client portfolios or operational areas, ensuring processing accuracy, timeliness, and adherence to control standards. 

• Provide oversight of complex corporate action events, applying sound judgment to protect client outcomes and manage operational risk. 

• Serve as a senior escalation point for operational issues, stakeholder concerns, and risk events, driving timely and well-informed resolution. 

• Lead and strengthen the control environment, ensuring processes are consistently followed, risks are identified early, and documentation supports an audit-ready framework. 

• Collaborate with internal and external stakeholders to align on priorities, resolve issues, and support overall client service delivery. 

• Drive process improvement and operational efficiency, including the adoption of technology, data solutions, and scalable workflows. 

• Lead, coach, and develop team members, supporting performance, skill development, and a culture of accountability and continuous improvement. 

Required Qualifications 

• Demonstrated experience in corporate actions, investment operations, or a related field, including leadership responsibility for teams, processes, or client outcomes. 

• Proven ability to manage operational risk and maintain strong controls in a complex, high-volume environment. 

• Experience leading and developing teams, with a focus on performance management and talent development. 

• Strong problem-solving and decision-making skills, particularly in managing complex or time-sensitive issues. 

• Ability to communicate effectively with a range of stakeholders, including senior leaders, clients, and operational teams. 

• Experience managing multiple priorities and delivering results in a deadline-driven environment. 

• Bachelor’s degree or equivalent practical experience. 

Preferred Qualifications 

• Advanced experience with corporate actions processes across global markets. 

• Familiarity with financial messaging standards (e.g., SWIFT corporate actions messages) and custodian workflows. 

• Experience working in a multi-client or outsourced operating model. 

• Experience contributing to or leading transformation initiatives, including process improvements, system implementations, or operational scaling efforts. 

• Familiarity with investment operations platforms or workflow tools (e.g., Aladdin or similar systems