Senior Account Executive, Key Accounts

🌎 Location: Remote within the US

⬆ Reporting Into: Account Director, Enterprise

💰Compensation: $95,000-$140,000 base salary with total expected compensation of $170,000-$210,000 based on qualifications and experience. 

 

About Ceros

At Ceros, we believe content is your most valuable asset. It forms the foundation of your brand, shaping first impressions and setting the stage for successful engagement with your audience throughout every stage of the buying journey. In a world where buyers are inundated with endless media, the need for your content to cut through the noise is critical to ensuring it has an impact.

Our no-code content creation platform empowers businesses to transform the buying journey with rich, interactive content that captures the attention of today’s busy buyers and drives real business outcomes. The platform makes it faster, easier, and more cost-effective to create premium content, allowing businesses to scale it across their go-to-market programs.

Today, Ceros powers some of the most engaging experiences on the web. In 2023 alone, interactive content created with Ceros — from landing pages and pitch decks to case studies and guides — was viewed more than half a billion times, with over 3 million comments added using MarkUp, our visual collaboration tool.

Working at Ceros means making an impact at scale. Our products and services are beloved by over 500,000 users and leveraged by leading brands including Workday, Colliers, Getty, McKesson, and McKinsey. Ceros is backed by top-tier investors, including Sumeru Equity Partners, Grotech Ventures, Greycroft, and Starvest Partners.

 

The Role

We’re seeking a Senior Account Executive for Key Accounts to build and expand relationships within our top 10% client base. These clients are primarily well-adopted, and we want to ensure their continued success while finding new opportunities for growth. This role focuses on expanding the current usage of Ceros across new regions, divisions, groups, and use cases. Your goal will be to ensure renewals and drive further expansion by leveraging the strong relationships already in place and building new ones.

Key Responsibilities 

• Collaborate with Customer Success Managers to achieve renewal and expansion goals.
• Build actionable account plans that could span from 6 to 18 months.
• Be fully immersed in the entire customer experience, engaging with users, influencers, and decision-makers at all levels within the organization.
• Ensure that Ceros remains a deeply integrated, indispensable tool (“sticky”) within the organization to not only secure renewals but also drive growth through expanded use cases, new teams, regions, and divisions.
• Proactively engage with clients to prevent budget cuts, staying ahead of any challenges they may face while positioning Ceros as a long-term, strategic partner.
• Manage and prioritize a rolling pipeline, focusing on expanding within existing client relationships.
• Act as a liaison for customer and prospect feedback to the business and product owners.
• Partner with marketing to develop campaigns and strategies aimed at expanding client engagement.
• Maintain strong visibility across your accounts, ensuring constant communication and proactive engagement at all levels.

Practical stuff we anticipate you having

• Minimum five years of managing accounts with $300K+ ARR, focusing on renewals and expanding usage of the software.
• Experience closing $100K+ upsell deals.
• Experience selling into global organizations.
• Key accounts experience, managing a small subset of large accounts.
• Ability to travel up to 50% of the time.
• SaaS sales experience required.
• Able to communicate at an executive level but also build deep relationships across all levels of an organization.
• Have sold marketing or creative software.
• A strong network in the content creation space is a plus.
• HubSpot or Salesforce usage is required.

What we’re looking for from the heart

• You must be coachable.
• You live by honesty, integrity, empathy and thoughtfulness.
• Confidence to build trusting relationships at all levels.

Key Things to Know

• This is a full-time position
• This is a remote-first role

Benefits

📈 Stock options

🏥 Premium health insurance*

🏦 401K matching*

👶 16-weeks paid parental leave for primary caregiver

🌴 Flexible vacation days

🤒 Paid Sick days

💵 Stipend for your home office setup

💻 Excellent gear (Macbo