Medical Receptionist I

Job Title

Medical Receptionist I

Agency

Texas A&M University Health Science Center

Department

Primary Care & Rural Medicine

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

Our Commitment   

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.   

Who we are 

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. 

  

What we want  

The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.

What you need to know

Salary: Will be commensurate based on the selected hire’s education and experience.  

Special Instructions: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume or upon answering the questionnaire you may attach the documents.  

Qualifications
Required Education and Experience

• High school diploma or equivalent

• Two years of related experience.

Preferred Education and Experience

• Associate’s degree

• Two years’ experience in general office or personnel operations including one year experience working within a medical office.

• Prior EHR experience

Required Special Knowledge, Skills, and Abilities

• Must be skilled in the operations of a medical office.

• Working knowledge of word processing software.

• Basic computer and typing skills, keyboarding.

• Interpersonal and communication skills.

• Ability to plan and organize effectively.

• Knowledge of HIPAA guidelines.

• Ability to multi-task and work cooperatively with others.

• Preferred Special Knowledge, Skills, and Abilities:

• Familiarity with electronic medical record systems.

• Fluent in Spanish.

Responsibilities
Patient Phone Calls

• Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying information and insurance.

• Route calls to clinical staff and enter phone notes as appropriate.

Check-In Patients at Front Desk

• Verify patient information, collect co-pays and past-due balances, work patient waitli