Manager of Communications and External Affairs Liaison, Bureau of Public Health Clinics

Job Description

The Bureau of Public Health Clinics (BPHC), under the Division of Disease Control, oversees the City's four tuberculosis clinics and eight sexual health clinics. The mission of BPHC is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status.

The Manager of Communications will report to the Director of Community and Workforce Engagement will be working with the Division of Disease Control’s Office of Policy, External Affairs, and Priority Populations, the Communications Bureau within the Office of External Affairs, and BPHC units.


DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Review and revise NYC Health Department public-facing information about BPHC programs and services.
- Serve as liaison with the Division’s Office of Policy, External Affairs, and Priority Populations with regard to communications matters.
- Work with Division Communication’s Liaison to support press releases that promote BPHC's programs and services.
- Co-develop presentations about BPHC services to be given to community stakeholders.
- Work with Division Communications Liaison to support the development of public-facing educational and outreach and patient-facing materials.
- Collaborate with BPHC internal disciplines to shepherd patient educational and outreach content through the approval process and distribution.
- Coordinate with BPHC internal units and, as necessary, other Health Department programs, on content.
- Work with the Division’s Communications Liaison to ensure timely submission of Communications Project Requests (CPR), Webpage Change Requests, and other BPHC communication needs.
- Work with Division’s Communications Liaison to assure that patient and public facing communication and messaging adheres to local language access policies.
- Provide support for communication strategies to promote clinic services and new initiatives.
- Perform assignments and other duties as assigned.


PREFERRED SKILLS:

- Bachelor's degree required, master's degree preferred, in communications, marketing, public relations, advertising, or related field.
- Experience in public health, policy, global health policy, or related field is highly preferred.
- Demonstrable creativity and documented experience in designing and implementing successful campaigns.
- Demonstrated skill and comfort in the development and implementation of a comprehensive communications plan.
- Values teamwork and collaboration.
- Values innovation and out of the box thinking understanding limitations.
- Proven ability to plan and implement programs with quantifiable results.
- Track record of working effectively with diverse stakeholders.
- Excellent oral, presentation and written communication skills required.
- Self-starter and ability to work independently, as well as collaboratively in multi-disciplinary teams.
- Proficient in Microsoft Word and Excel.
- Proven leadership skills, including ability to think and plan strategically.
- Fluency in other languages other than English is a plus.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve