Phlebotomist II

Site: The Brigham and Women's Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Performs blood-drawing procedures to obtain specimens from young adults (13 years) to geriatric (greater than 65 years) for laboratory testing. In addition, must be able to perform blood-drawing procedures on babies (birth to early childhood up to one year) for laboratory testing. Patient populations for the blood drawing will include immunosuppressed, late-stage cancer, and the morbidly obese patients. Provides phlebotomy training, product evaluation and new application implementation upon request.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
-Demonstrates the skills and competence for venipuncture procedure.
-Positively identifies patient according to department policies and procedures.
-Confirms accuracy of electronic orders, labels and requisitions according to department policies and procedures.
-Develops a relationship with the patient that is comforting and demonstrates confidence for the venipuncture procedure.
-Properly instruct patients as to how to obtain urine samples and/or 24-hour collections of urine samples and all other samples as needed.
-Demonstrates the skills and competence to accurately review completed laboratory requisitions or electronic orders in Epic.
-Completes all necessary information including the legible documentation of assigned phlebotomy code, collection date, and other required information.
-Properly retrieves electronic orders from Sunquest, Collection manager and Epic as necessary.
-Follows procedures for obtaining “standing order” information according to department policy.
-Includes all requirements in formation for the Blood Bank samples (initials, date, patient name and medical record number on all tubes and requisitions).
-Follows department policies related to the collection of “discharge/transfer”, STAT and timed collections.
-Demonstrates the skill and competence necessary to perform the venipuncture and heelstick procedures.
-Selects the best vein or site available for blood drawing.
-Demonstrates skill with various types of needles and other collection equipment.
-Follows correct “order of draw” for vacutainer tubes.
-Follows procedures for the appropriate collection of blood cultures to avoid contamination of specimen.
-Removes the tourniquet according to department policies and procedures.
-Labels all samples in accordance with department policies and procedures.
-Check the collection site prior to leaving the patient.
-Follows all Infection Control guidelines throughout the venipuncture procedure. -Wears appropriate personal protective equipment as required.
-Follows all patient precautions and procedures for isolation.
-Discards all equipment (sharps, glove, etc.) as required.
-Follow hospital Hand Hygiene policies and procedures between all procedures and patients.
-Demonstrates knowledge of collection criteria: correct vacutainer tubes, volume, stability requirements and/or special handling.
-Effectively teaches and trains all new employees, students, and other additional requests for teaching and training. Provides constructive feedback.
-Assists with new product evaluations and the development of new products upon request. Assists with the implementation of new applications and hardware. Provides constructive feedback.
-Follows all instructions applicable to research protocols.
-Collaborates with principle investigator and/or supervisor to draw appropriate tubes for tests requested and meet requirements for timed collections. Transports specimens appropriately according to protocols.
-Completes phlebotomy sheets, logbooks and other documentations as required, including required documentation during a downtime.
-Demonstrates professional behavior and customer service skills at all times.
-Answers all calls/ two way phones in a professional manner. Return the pages within the time required.
-Effectively interacts with supervisor, co-workers and clinical staff to avoid misunderstandings and conflicts.
-Effectively interacts with patients and patient’s families.
-Demonstrates a caring and sensitive attitude to all hospital staff, patients and families.
-Works collaboratively as a member of the phlebotomy team at all times. -Follows all policies and procedures related to attendance,