Regional Director, Automation - Northwest region

Mission of the Role: 

The Regional Director, Automation provides technical expertise, consultative service, deep knowledge of the packaging process, and maintains a regular schedule of field sales calls with the sales team, to enable their location/region to achieve their revenue and GP$ plan through a focus on equipment, parts and service. The Regional Director works collaboratively with the sales team, customers and equipment manufacturers to develop best-in-class packaging automation solutions that support SupplyOne’s packaging program and promotes SupplyOne capabilities and services to facilitate profitable organic growth and lasting customer relationships.

Key Duties & Accountabilities:

• Provide technical expertise and consultative support to Sales Representatives and Food Packaging Specialists to achieve location/region packaging equipment revenue and GP$ goals
• Maintain a regular schedule of field sales calls with Sales Representatives to identify, and respond to, equipment automation and redesign opportunities
• Prepare and respond to requests for proposals, and deliver technical presentations for specific customer requirements that explain new equipment, equipment upgrades, line layout, recommended modifications/retrofits, and/or equipment service and preventative maintenance services to customers and prospective customers
• Include 4 key elements: (1) Sell Price/ (2) Financing/ (3) Sell Price of Consumables for system/ (4) Installation, startup, training, warranty in every packaging equipment proposal.
• Develop and maintain an up-to-date project opportunity pipeline
• Promote the sale of consumables and preventative maintenance agreements with every proposal
• Plan and modify equipment configurations to meet customer needs
• Arrange for demonstrations or trial installations of equipment
• Prepare service contracts and preventative maintenance agreements
• Approve all equipment quotes developed by Sales Representatives for appropriateness and alignment with approved vendor list
• Organize and attend FATs for all automatic equipment sales, planning and implementing regular training in concert with OEMs
• Facilitate customer training for new equipment installations, upgrades and retrofits
• Implement strategies and tactics agreed to by the Packaging Automation Council, and collaborate with Region VP Sales/Sales Manager/SVP to develop and implement region specific sales initiatives and plans
• Keep technical skill and product knowledge up to date through active participation in vendor training sessions
• Attend and participate in all sales team meetings to answer equipment and automation questions, provide training, and promote packaging automation solutions
• Utilize demo equipment, when available, room for customer visits and rep training
• Work with location service scheduler/dispatch to schedule and prioritize installations, repairs, and consumable trials
• Collect information and equipment data during customer calls to prepare the sales team for customer interactions
• Promote SupplyOne programs and services
• Monitor competition, economic indicators, and industry trends
• In collaboration with local leadership, conduct/attend effective sales generating events such as open house’s, truck blitzes, sales blitzes, and local trade shows. Showcasing equipment from our strategic equipment partners.
• Collaborate sales, design, customer service, technical service and operations to clear obstacles and ensure a high level of service excellence to customers

Organizational Core Values (Behaviors and values that are essential to be successful in our environment) 

• Customer service begins inside - We serve our colleagues with excellence so we can serve our customers with excellence. 

• Get it right the first time - We are reliable, thorough, practice active listening and pay attention to detail to ensure the best results. 

• Philosophy of velocity - Our responsiveness and speed to market give us the competitive edge. 

• Personalized Service - We go beyond what the customer expects, understand what they are going through, and anticipate their needs to make their interaction with us the best experience of their day. 

• Act like an owner - We are empowered to protect, cultivate and grow our business responsibly. 

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