Senior Associate, Talent Acquisition Trainer

ABM is hiring a Senior Associate, Talent Acquisition (TA) Trainer to develop and conduct training for the TA team. This person will partner with ABM Learning and Development on the design, development, and delivery of Talent Acquisition training program(s). This person will assist in implement training programs for new TA team members, as well as ongoing development for existing team members. The TA Trainer is responsible to support the TA learning needs across the TA organization by providing support and training to build and develop the Recruiters skills.

 

This position will also partner with various TA stakeholders on auditing TA recruitment processes and system procedures to identify any areas of opportunity for continuous improvement and/or training gaps. The Training Specialist will guide a TA team of subject matter experts (SME) with testing and training of system and process changes/enhancements.

 

This is a Hybrid Work Arrangement (in-office on Tue/Wed/Thu) and can sit at an of our ABM offices located in Sugar Land (TX), Tempe (AZ), Chicago (IL), NYC (NY), or Atlanta (GA)! 

 

Essential Functions

• Work with ABM Learning and Development to design, develop and deploy online TA training program(s) to TA team members and impacted stakeholders. Maintain a thorough understanding of TA processes and recruitment systems to recognize any deviations from accepted practice.
• Calibrate current TA training material content and training curriculum, updating as needed.
• Train new and existing TA associates and serve as their resource on core processes in group sessions or one-on-one training through classroom, web-based, remote, and other applicable training methods.
• Conduct regular training needs assessments to identify training gaps. Play an active role in system testing with new technology implementations, quarterly upgrades and change requests to thoroughly understand TA processes and technology. 
• Provide troubleshooting support, and issue escalation to TA team and stakeholders.
• Guide the TA subject matter experts (SME) to review change requests, perform testing and training documentation of system and process changes.
• Use various change tools to assess adoption of initiatives to drive and sustain change, address gaps, to increase team engagement.
• Track and monitors training completed and provide timely updates to leadership.
• Prepare and distribute TA training communications.
• Maintain accuracy of training materials in designated repository.
• Prepare and conduct surveys to evaluate the effectiveness of training and aligns with TA leadership on next steps.
• Continuously review and understand standard operating procedures (SOP).
• Establish weekly, monthly, quarterly and/or yearly objectives with TA leadership.
• Perform other related duties and responsibilities as assigned or required.

 

 

Qualifications – Education & Experience

• Bachelor’s degree and/or equivalent related work experience.
• 4 years of related experience including 2 years of training experience in developing, documenting, and presenting training materials.
• Experience with applicant tracking systems, such as Oracle Recruiting Center (ORC) highly preferred.
• Talent Acquisition experience preferred.

 

Professional Skills:

• Proficient in Microsoft Office and various applications with advanced proficiency in Microsoft PowerPoint, Excel, Visio, Word, Outlook, Teams, OneNote, and survey tools such as Survey Monkey.
• Must possess excellent and effective written and verbal communication skills, as well as public speaking capabilities.
• Demonstrated ability to motivate, engage and maintain an audience with interesting and exciting presentation techniques for small to medium size training classes.
• Demonstrated ability to adapt the training style and material to fit the needs of all various learning styles among class participants.
• Strong people skills and highly collaborative with the ability to build collaborative relationships.
• Ability to interact effectively with associates at all levels and able to effectively influence others and achieve positive results.
• Takes full ownership of assigned projects and can work independently with a high sense of urgency.
• Proactive approach in resolving problems and issues, involving the right people to work through complexities and identify potential solutions.
• Excellent organizational, planning and coordination skills with the ability to multi-task and re-prioritize as needed.
• Able to think strategically, independently, quickly, and execute proactively.