Field Service Apprentice

Recognized as one of the Best Places to Work in Chicago by Fortune Magazine and Great Place to Work, Sasser prides itself on supporting an employee-driven, opportunity-based culture that empowers, recognizes, and rewards its employees. From highly competitive benefits to exciting employee events to organic, grassroots philanthropy and volunteerism, Sasser is an awesome place to begin and grow your career. We are a transportation asset services and management company with roots dating to 1928. Sasser’s subsidiary units are leaders in providing commercial- and industrial-focused rail, automotive, and containerized shipping solutions, including asset leasing, fleet administration management, asset repair and maintenance, and innovative technology services.

Sasser Family Companies includes subsidiaries Chicago Freight Car Leasing, Union Leasing, CF Rail Services, Express 4x4 Truck Rental, and Falcon Lease. To learn more about what makes Sasser special, visit www.sasser.com.

As a Field Service Apprentice, Here's What You'll Do:

Deliver exceptional customer service by providing onsite mobile repairs at customer facilities. This will be accomplished through quality workmanship, meeting AAR Requirements, while providing accurate industry standard formatted billing.

Role and Responsibilities:

• Set an example and conduct activities consistent with the core values of CFRS contributing to a positive environment for communication, empowerment, and continuous improvement.
• Learn and adhere to all CFRS safety procedures.
• Learn the basic flow and logistics of railroad industry and repair business.
• Proficient in documenting work performed on billing repair card.
• Keep work truck, and remote repair work locations in a clean and orderly manner to comply with CFRS, OSHA and environmental rules and regulations.
• Professionally interact with customers to ensure satisfaction, manage expectations, and set agreed upon deliverables.
• Contributes to team effort by accomplishing related results as needed.
• Maintain a high level of quality with an understanding of CFRS’ quality assurance program.
• Must learn develop a complete understanding of various railcars, components and billing repair cards.
• Perform repairs such as, but not limited to, mechanical, grinding, cleaning, and touch up painting and decaling on various types of railcars as required.
• Set up and operate various hand and power tools such as, but not limited to, air arc, plasma cutting, Huck and welding machines and processes, and oxy fuel operation in heating and cutting processes.
• Documented training to set up and operate or drive equipment such as, but not limited to: forklift, man lift, crane, back hoe, skid loader, hoist or hydraulic boom.
• Successfully complete this position “Education/Formal Training” requirement
• Wear PPE in appropriate areas

Here's What it Will Take to be Successful in this Role:

• High school diploma or General Education Degree (GED)
• Successfully pass the following courses with an 80% or higher score coordinated by CF Rail Management
  • • FRA Freight Car Safety Standards
    • Lettering and Marking

Skills

• Proficient in Microsoft Office Suit and BRC generation software/ shop operating system.