Director, Product Management - Experian Health (*Healthcare Product Management experience required*) - This role is remote from anywhere in the U.S.)

Company Description

At Experian Health, our employees have the opportunity to shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. Our success relies on people who are given the freedom to imagine new frontiers in the rapidly changing healthcare space and push the boundaries of innovation. Help us realize our vision of applying data for good and changing the healthcare landscape for the better – for all of us.

Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is the centerpiece of making this happen. Our aspiration is to bring people together who are driven by purpose and want to make a difference.  We strive to have a diverse group of people and minds who are:

• OPEN: Have a growth mindset and collaborate often with others to make things happen
• NIMBLE:  Always embracing change and pushing the envelope on innovative ways to solve problems
• EFFECTIVE:  Accountable to themselves and to others

Job Description

The Director, Product Management for Patient Scheduling, will be responsible for existing products and driving new products, defining product strategy, product positioning, roadmap direction, and revenue attainment.

The incumbent will also assess competitor products, services, and market trends to strengthen Experian Health’s solution set in the market as well as lead business process improvement projects, partnerships, and product marketing strategies.

• Responsible for establishing deep product expertise from a product and market perspective by understanding buyer and user personas, features and functionality, ROI, value proposition, architecture, competitive landscape, voice of customer, and market trends to drive/own a product/portfolio strategy.
• Owns the partnership and M&A strategy, leads partnership engagement efforts, fosters partner relationships, and collaborates with corporate M&A team.
• Understands the jobs to be done and leverages market intelligence, regulatory shifts, client feedback, and internal stakeholder feedback to define and prioritize enhancements (features or operational tools) and new products into a product roadmap.
• Expert in the Agile framework and establishes and monitors key metrics to drive adoption of Agile processes and tools in partnership with the Product Owner to write product requirements, communicate priorities for sprint and release plans, participates in backlog refinement and retrospectives.
• Responsible for forecasting and tracking against budget and tracking product key performance indicators (KPIs).
• Contribute and participate in business level strategy discussions and plans for the broader Digital Front Door suite of products
• Communications and collaborates with cross-functional stakeholders (i.e. development, marketing, sales, implementation, client success, legal/risk, finance) in efforts to support their product(s) in market

Qualifications

• Specialties in Product Management, Healthcare required/ Agile, Product Launch, B2B2C 
• 6+ years’ experience leading product and innovation leveraging pragmatic models and with a strong focus on product P&L
• Knowledge of patient access and patient experience technologies, is preferred
• Data-driven product professional that has shipped product in a matrix environment, product experience from a growth-stage startup is a plus
• Ability to grasp strategic initiatives of target accounts, to synthesize various technologies and capabilities, and to formulate project / product propositions effectively to address our clients’ needs
• Ability to look at multi-dimensional data to drive value-based roadmaps, anticipating internal and external uncertainties to drive better product plans
• Strong leadership and consensus-building skills with a proven track record of coordinating and mobilizing and motivating resources productively in a fast-paced environment
• Ability to understand technical, compliance, competition, and market concepts to make decisions on tradeoffs required to deliver value to Experian clients.
• Highly self-motivated and goal oriented with strong analytical skills and