Outreach and Recruitment Counselor (Student Services Professional II), Temporary

Application Process

This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, April 18, 2024.

Sonoma State has multiple Outreach and Recruitment Counselor opportunities, some locally based here in the North Bay and others supporting regional recruitment efforts in other parts of California. In your cover letter, please identify any preference for being considered for a primary placement in any of the following counties: the greater Sacramento region, San Francisco Bay Area and the San Diego region.

Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.

Job Summary

Reporting to and under the general supervision of the Director of Student Outreach and Recruitment, the Outreach and Recruitment Counselor (Counselor) is responsible for achieving undergraduate and supporting graduate enrollment goals established each term and year. This includes, but is not limited to, goals developed from the University Strategic Enrollment targets from which lead generation and applicant conversion goals will be met by the Counselor and conducted by recruitment, outreach events, and other activities within an assigned territory. The Counselor is responsible for generating leads through recruitment travel and managing lead generation tactics deployed in the assigned territory; conducts appropriate follow-up with leads generated to gain their application to the college; interviews prospective students and supports new applicants through the enrollment process.

Key Qualifications

This position requires the equivalent to graduation from a four-year college or university. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience. One to three years of prior or current experience with sales, recruitment or marketing in higher education or related industries is highly preferred. Intermediate proficiency with computers, including standard office technology and Microsoft Office (Word, Excel) required.  Knowledge of Google Suite, PeopleSoft, CRM tools, student information systems, virtual and mobile devices, and online applications preferred. Bilingual such as, Spanish, Arabic, Mandarin, Cantonese or any other language preferred. The incumbent must possess and/or be able to obtain and thereafter maintain a passport.

Salary and Benefits

Starting salary placement depends on qualifications and experience and will not exceed $4,841 a month. This is a full time, temporary, exempt position. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.

A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.

Supplemental Information

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. 

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, mar