We anticipate the application window for this opening will close on - 2 Jun 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are currently looking for a Principal UX Designer to join our User Experience and Human Factors team. The Pelvic Health Operating unit specializes in providing innovative solutions for patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with sacral neuromodulation and percutaneous tibial neuromodulation. Click here to learn more about Medtronic’s Pelvic Health technologies and treatments.

Join a diverse team of innovators who bring their worldview, their unique backgrounds and their individual life experiences to work every day. It’s no accident – we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions. 

In this exciting role as the Principal UX Designer, you will be responsible for the development of our next generation Pelvic Health platform. You’ll lead a team of skilled UX designers and human factors engineers to apply human centered principles to the design of implantable neuromodulation systems, the mobile and web-based applications that control them, packaging, accessories, and validation-related user training.

Responsibilities will include but are not limited to:

• Lead and collaborate with a team of UX, human factors (HFE), system designers and software designers to conceptualize, design, and iterate on products that empower clinicians and patients utilizing neurostimulation implants.

• Maintain the UX/HFE program schedule, delegate responsibilities to individual team members

• Partner with functional management to ensure adequate resourcing and budget for program

• Facilitate working sessions, brainstorming, design reviews and collaborative design meetings.

• Generate and maintain user personas, journey and experience maps, and contribute to definition of jobs to be done.

• Design and conduct generative research with users, supporting the translation of user/customer needs into design concepts.

• Design and conduct formative usability studies to ensure designs enable the safe and effective use of products.

• Identify potential use errors and recommend design changes to mitigate.

• Design and conduct usability validation studies to confirm safe and effective use of the product.

• Design and conduct real world testing to ensure launched product has met user needs and supports an excellent user experience.

• Work closely with the product development and marketing teams to ensure products support stakeholder needs.

• Develop and support standard operating procedures and practices.

• Be comfortable with frequent customer contact and demonstrate knowledge of the customer journey.

• Consider technology, platforms, and architecture while applying human-centered techniques in design approaches.

• Collaborate across Medtronic and the Industry to improve practices within the organization.

• 25% or less domestic travel.

Must Have - Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident in your applicant profile and on your resume.

• Bachelor's degree in a technical discipline.

• Minimum of 7 years of relevant experience or advanced degree and a minimum of 5 years of relevant experience.

Nice to Have

• Bachelor's or advanced degree in design/user experience/human factors or related field and experience in conducting user research, identifying insights and opportunities, and collaborating with cross-functional partners to design the user experience for products.

• Experience designing and validating class III medical devices.

• Experience working with devices involving both hardware and software preferred

• Experience leading UX designers and human factors teams working on complex development programs.

• Experience using Figma, Miro, UX Research platforms such as Dovetail or Great Question.

• Experience collaborating with external design firms.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an