Senior Mobility Partner

Name: Senior Mobility Partner Location: Irvine, CA Job Posting Location - City, State: Irvine, CA Work Type: Full-time Department: HR Benefits

Description & Requirements

Come join our family at In-N-Out Burger!
The In-N-Out Burger Benefits team has an excellent opportunity for a Sr. Mobility Partner based out of our Irvine, CA* office. 
The Sr. Mobility Partner reports to the Mobility Supervisor and plays a key role in delivering a seamless, high-touch relocation experience that reflects our values and deep commitment to supporting Associates during life-changing transitions. This role is responsible for overseeing the end-to-end relocation process while ensuring an exceptional level of care, service, and professionalism. Key responsibilities include coordinating with internal stakeholders and third-party vendors, serving as a trusted point of contact for Associates and managers, managing relocation policy application, cost monitoring, vendor performance, and reporting. This individual will also handle escalations, provide guidance on complex or sensitive cases, contribute to process improvements, and ensure compliance with internal policies and external regulations. The ideal candidate will have 7–10 years of relevant mobility or HR experience, strong project management and communication skills, and a genuine passion for delivering a world-class associate experience.  *This position is full-time, in-office only
General Responsibilities

• Coordinating with internal stakeholders, the relocation management company, and third-party vendors, serving as a trusted first point of contact for Associates, Managers and New Hires (and their families) during relocation, assignment and transfer process. 
• Deliver personalized, high-touch support to ensure smooth, stress-free transition marked by exceptional care and communication. Address concerns and provide guidance with empathy and efficiency. 
• Manage sensitive or complex relocations. Handle escalations, provide guidance on complex or sensitive cases.
• Manage end-to-end relocation activities, including policy interpretation, cost estimations, move logistics, and destination services, ensuring alignment with company standards and an exceptional associate experience. 
• Contribute to the design, implementation, and continuous improvement of mobility policies and programs, ensuring they align with business goals, adapt to workforce needs, and comply with all relevant regulations.
• Monitor and manage vendor performance and service-level agreements to ensure high-quality delivery and accountability. Maintain accurate records and reports while ensuring data integrity across mobility systems and processes.
• Collaborate with Talent Acquisition, HR Business Partners, Legal, Tax, Payroll and external relocation vendors to ensure the seamless execution of mobility processes. 
• Manage relocation policy application, cost monitoring, vendor performance, and reporting. 
• Contribute to process improvements and ensure compliance with internal policies and external regulations. 
• Collect, analyze, and organize data, information, and resources to support mobility initiatives, reporting, and cross-functional projects.
• Ensure all relocation activities are compliant with company policies, legal requirements, and industry standards. Stay current on relevant laws, regulations, and trends within the relocation and mobility space to proactively mitigate risk and maintain best practices.

Work Schedule + Benefits

• Full-time, Exempt
• Pay Range: $93,000-$116,000. The above represents the expected pay range for this job requisition. Ultimately, in determining your pay, we