Department:

02030 AMG Downers Grove Finley Rd - Bariatric Program

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

M-F

8A-430P

Address: 2801 Finley St. Downers Grove, IL

Hours: Monday -Friday, 8am-4:30pm

Bariatric Surgery

Major Responsibilities:

• Non-Clinical Responsibilities
  •     3)Informs provider regarding delays and the status of waiting patients
  •     4)Assists with medical record maintenance by preparing documents for scanning.
  •     5)Assists patients with the self check in process as needed.
  •     6)Other duties as assigned.
  •     1)Answers telephones, respond to questions, take messages or transfer calls as appropriate.
  •     2)Schedules appointments and referrals as needed. Performs patient check in, registration and insurance verification as directed. Handles cash/credit collections and the reconciliation process.
• Clinical support in the delivery of clinical care
  •     3)Provides written patient education and discharge instructions. Reinforces discharge instructions from the provider.
  •     4)Assists patients in obtaining additional services ordered by the provider prior to leaving the practice as part of discharge planning and setting up referrals for additional services.
  •     5)Accurately performs and maintains site quality control logs in accordance with standards for maintaining CLIA certification. Maintains test tracking log (if applicable) and communicates to the provider any delays in obtaining results. Responsible for accurate specimen collection including patient identification and labeling based on laboratory collection procedures.
  •     6)Knows where emergency equipment is located and makes it available to the provider. Reports non-functioning or non-compliant equipment to the appropriate department and site leadership.
  •     7)During the visit measure and records accurately: blood pressure, pulse, temperature, height, weight and records reason for the visit.
  •     8)Screens patient calls. Directs urgent and emergent concerns to the provider. Responds to messages and documents follow up in the medical record.
  •     9)Practices standard precautions in all patient encounters as appropriate.
  •     10)Orders supplies as directed and maintains inventory par levels using standard products, and paying attention to waste. Promotes a green environment by adhering to organizational guidelines for recycling and prudent utilization of resources.
  •     1)Handles patient flow, including the preparing of rooms and patients and other duties as identified by the Advocate Medical Group physician office standards protocol. Stocks exam rooms using AMG standards.
  •     2)Performs various test/procedures as directed by the provider and in accordance with training, competency and site policies and procedures.
• Medical Record and HIPAA standards/Risk and Safety Compliance
  •     1)Maintains clean and safe work environment consistent with infection control and safety guidelines.
  •     2)Maintains work area in accordance with the facility site checklist
  •     3)Cleans exam rooms between patients including equipment used during the visit and the patient waiting room area as needed.
  •     4)Complies with established OSHA safety standards and other required regulatory standards.
  •     5)Participates in annual safety training and demonstrates Culture of Safety behaviors/techniques.
  •     6)Reports all non-compliance and incident occurrences and completes appropriate reporting method.
  •     7)Supports quality initiatives as required.
  •     8)Maintains confidentiality in all aspects of patient care and communication in person and via the telephone.
  •     9)Disposes and shreds papers containing patient identifiable information according to policy.
  •     10)Adheres to form standardization protocol
• Pr