Sr. Manager, Demand-side Program Design and Analytics

Country:

United States of America

Location:

CANCO: Carrier-Home North Carolina Remote Location, Remote City, NC, 27006 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

NORESCO, a part of Carrier Global Corporation, helps clients adapt to and mitigate the impacts of climate change by decarbonizing, modernizing and electrifying aging infrastructure to be more sustainable and resilient. Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

As the Senior Manager of Demand-side Program Design and Analytics, you will be required to possess exceptional strategic planning, Utility Program Design, business development and sales operations skills. This position will work with the Demand-side team in market analytics, program management, program start-up, strategic planning, sales operations, and promoting energy efficiency solutions across our targeted markets in the US.

Key Responsibilities:

• Develop a go-to-market sales plan which cultivates and targets business relationships in our targeted markets at all levels in a customer’s organization.
• Develop and execute the organization's analytics strategy, aligning it with the overall business strategic priorities and goals.
• Oversee and optimize processes, workflows, and systems to ensure effectiveness.
• Manage operational planning, forecasting, and budgeting processes. Collaborate with the finance team to align budget tracking and reporting.
• Act as the PMO for key programs related to operations effectiveness.
• Drive the development and use of analytical models and reporting tools to provide actionable insights for strategic decision-making.
• Provide marketplace feedback, including competitive information, customer expectations, industry trends, etc.
• Understand and influence the customer buying process.
• Process, analyze and model sales and financial data
• Develop forecasting for goal setting, using past data and indicators
• Design, manage and administer sales representative compensation plans and incentives
• Manage technical tools and platforms, including CRMs (customer relationship management platforms such as Salesforce), often in collaboration with IT
• Improve the reps' efficiency with leads, transactions, and time management
• Hire, onboard and mentor new employees
• Define sales processes, steps to improve conversions, shorten sales cycles, and maximize wins
• Play a key role in sales and operations planning (S&OP), a process where executives continuously align diverse functions in an organization
• Interpret analytics and research to increase closure rates
• Utilize internal data, along with market and competitor research, to help drive sales strategy and “hit the numbers”
• Use complex data sets requiring sophisticated analysis, for advanced interpretation and predictive analytics to drive strategy and actions
• Serve as a “chief of staff” to the revenue/sales leader
• Manage the sales operations function as a “center of excellence,” operating at the forefront of strategic leadership and decision making
• Develop a culture of data-driven decision-making, providing leadership and teams with the training, tools, and support needed to effectively leverage data analytics.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree
• 10+ years of proven results in developing analytical solutions, demonstrating excellence in sales operations in the support of energy efficiency, performance contracts or other complex solutions.
• 5+ years of experience in a leadership position, working hand in hand with executives to drive business strategy
• 2+ years supervisory experience required, directly or indirectly.

PREFERRED QUALIFICATIONS

• Bachelor’s degree or above in business administration, engineering, finance, or related field
• Demonstrated excellence at creating advanced financial models to analyze