Working Student (m/f/d) - Customer Support

Your Tasks

• Keeping track of Service Now Tickets and assigning them within the organization
• Creating and analyzing reports of the internal customer´s requests
• Communicating with internal stakeholders to address inquiries and provide information
• Collaborating on the creation and design of the internal customer newsletter
• Co-designing and implementing continuous improvement initiatives globally
• Supporting in coordinating team events and workshops to promote collaboration

 

Your Profile

• Currently enrolled in a bachelor’s or master’s degree program
• Proficient in computer skills, including MS365; familiarity with SharePoint or Service Now is plus
• Fluent in English; German & Spanish are a plus
• Problem-solving behavior and customer focused and end-to-end-thinking
• Excellent communication and organizational skills
• Ability to work independently and as part of a team

 

 

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YOUR BENEFITS

In addition to the opportunity to make our world a little more sustainable, we offer you:

*Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

Severely disabled applicants and applicants of equal status will be given special consideration in the event of equal suitability.