IAM Secrets Management – Technical Lead Analyst (VP)

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

We are currently seeking an Identity Access Management Secrets Management Technical Lead the ideal candidate for this role will need to understand both the Engineering aspects of the role, as well as possess the ability to drive change, and work successfully in a cross functional global team where strong written and verbal communication along with flawless execution of presentation tools and skills is a part of this daily role.

Role/Responsibilities:
• Manage various franchise critical security application Infrastructure, specifically in secrets and privileged access management domain.
• Own and drive the deployment (from scratch), maintenance and L3 support of managed applications.
• Collaborate with various internal and external stakeholders/support teams and product vendors to manage all the aspects of the support process.
• Gather product requirements, deploy solutions mapped to business needs and continuously evaluate to stay current with evolving requirements.
• Size and procure the required hardware/software for new deployments and collaborate with various teams like system admin, DBA and others to build the required Infra.
• Work with client applications to provide integration/onboarding guidance.
• Facilitate security assessments and remediation to ensure safety and soundness. 
• Document the product, process, and train L1/2 teams for BAU support.
• Automation of manual tasks and continuous review/upgrade of stale processes.
• Provide SME (Subject Matter Expert) support for the managed applications.
• Capacity, Performance and Stability reporting and Management.
• Lead initiative to develop/improve scripts and other programs for system monitoring and maintenance.
• Lead Infrastructure projects and facilitate security assessment and remediation for the infrastructure associated the applications in scope.
• Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.
• Continuously keep the Knowledge Share repository up to date.
• Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.

Technical Skills:
• Proficiency in one or more of these scripting languages – Python, Unix Shell, Perl & PowerShell scripting.
• Hands-on experience working with Linux and Windows Servers
• Experience/basic understanding of CHEF, Ansible, CI/CD.
• Good grasp of networking concepts and protocols
• DevOps/DevSecOps/SRE experience
• Experience with Web Servers/Application deployment
• Experience interacting with Web APIs using various protocols and framework (E.g. REST)
• Experience with RDBMS or NoSQL databases from application programmer’s perspective. Understanding of how to interface with these databases, analyze & write complex queries/procedures.
• Understanding of containerization and associat