Team Lead, Quality Support

Requisition Id 14579 

 

Overview: 

We are seeking a Quality Support Team Lead who will focus on leading the Quality support effort for the Enrichment Science and Engineering Division (ESED) at Oak Ridge National Laboratory (ORNL) and serving as a liaison between the ESED and ORNL’s Quality Assurance Division (QAD).  This position resides in the Isotope Enrichment & Facilities Group within QAD, Environment, Safety, Health, and Quality (ESH&Q) Directorate at Oak Ridge National Laboratory (ORNL) and is matrixed to the Systems & Process Assurance (SPA) Section within ESED.  

 

ESED is one of four Divisions of the Isotope Science and Engineering Directorate (ISED) at Oak Ridge National Laboratory (ORNL) and serves the nation in two critical areas: advancing enrichment technologies and exploring enriched stable isotope production and applications. The division leverages an elite staff of scientists and engineers with the world-leading capabilities of Oak Ridge National Laboratory to deliver groundbreaking advancements with a variety of applications, from national security to life-saving medical treatments.

 

Highly qualified Quality Assurance professionals are needed to manage the quality support efforts on assigned projects by assigning Quality Assurance (QA) personnel resources and analyze quality related requirements and operations within ESED to manage tasks accordingly within the identified scopes and schedules. The candidate is expected to apply their knowledge of principles and practices to a broad range of research and development (R&D), manufacturing, engineering, and isotope production assignments while managing the responsibility for the planning and execution of a wide variety of quality assurance tasks performed in collaboration with other operating functions/disciplines.

 

The Quality Support Team Lead is responsible for providing leadership and direction to the other matrixed QA team supporting ESED activities and engaging in activities that support the establishment and execution of the approved Quality Program. The Quality Support Team Lead will aide in the successful execution of Isotope Science and Engineering Directorate (ISED) missions by teaming with the ESED line management and staff for isotopes research and production while ensuring conformance with established performance criteria in accordance with ISO and NQA-1 quality standards.

 

Major Duties/Responsibilities: 

• Identify staffing and other resource requirements.

• Identify, establish, and nurture quality program development in support of the Lab Agenda.

• Establish and ensure an open and supportive working environment where staff report issues and concerns without fear of retribution so trust permeates the organization.

• Establish an environment where learning never stops, honest mistakes are treated as opportunities to learn, and challenges are welcomed as a means to improve performance.

• Encourage open and ongoing dialogue about identified issues to promote a questioning attitude, a healthy respect for what can go wrong, and continuous learning from operational experiences.

• Ensure Quality Representatives are prepared to support the line organization by assigning required training and through coaching, mentoring and clearly communicating assigned tasks and expectations.

• Provide performance feedback to team members.

• Prepare task/project plans.

• Communicate and support strategies for the implementation and oversight of the Quality program.

• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace – in how we treat one another, work together, and measure success.

 

Basic Qualifications:

• BS degree with 8 years of relevant experience or an M.S. with 7 years of relevant