RN, Nurse Lead Emergency

Adventist Health White Memorial is a unique faith-based teaching hospital serving East Los Angeles and the surrounding area. The non-profit, 353-bed hospital is committed to improving the health of the community by providing high quality and comprehensive care with inpatient and outpatient services. White Memorial has served the community for over 100 years, and today is regionally recognized for state-of-the-art technology and specialty care services provided by some of the best physicians in Los Angeles whose credentials include pioneering research, ivy-league education and a commitment to compassionate and culturally-competent care. In 2019 Adventist Health White Memorial won the prestigious Malcolm Baldrige National Quality Award. Visit AdventistHealthWhiteMemorial.org for more information about the hospital.

Job Summary:

Provides unit-based leadership working collaboratively with the Nurse Manager, Director, Physicians, and staff. Supervises and directs the activities of various levels of assigned nursing and ancillary personnel using both professional and supervisory discretion and independent judgment. Ensures that all patients on the unit receive cost effective, professional care that results in positive outcomes and high patient satisfaction while maintaining the highest level of patient safety. Assesses and takes steps to improve quality of patient experience.

Job Requirements:

Education and Work Experience:

• Bachelor’s Degree in nursing or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' technical experience: Preferred
• Supervisory experience or demonstrated supervisory skills: Required

Licenses/Certifications:

• Registered Nurse (RN) licensure in the state of practice: Required
• Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred
• Clinical specialty and/or nursing administration certification: Preferred

Facility Specific License/Certifications:

• Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required
• Hospital Fire and Life Safety (HLFS): Required

Department Specific License/Certifications:

• NIH Stroke Scale (NIHSS): Required
• Advanced Cardiac Life Support (ACLS) or Healthstream Advanced Cardiac Life Support (HS-ACLS) or RQIACLS: Required
• Pediatric Advanced Life Support (PALS) or Healthstream Pediatric Advanced Life Support (HS-PALS) or RQIPALS: Required

Essential Functions:

• Provides unit-based leadership in the development and provision of clinical services. Supervises and directs unit personnel. Initiates and coordinates individual and team conferences with health team members, patients, and/or families to initiate and revise care plans for optimal, individualized patient care. Directs and monitors personnel in the performance of patient care activities to ensure adequate patient care and quality of work. Participates in patient care as needed.
• Fosters an environment of patient and family centered care with special attention to cultural diversity and personal needs. Makes rounds to have an overview of patient care needs and to introduce self to patient and families. Solicits feedback on quality of nursing services and any other concerns. Provides interventions and/or develops systems to address the care of patients throughout the continuum of care. Develops strategies with Nurse Manager/Director to improve customer satisfaction for patients, families, and physicians. Investigates and resolves patient care and operational issues as needed. Recommends policy/procedure changes based upon the standards, in collaboration with the Nurse Manager/Director.
• Ensures compliance with Patient Safety Goals as identified by The Joint Commission, hospital policy, Quality Measures, and Patient Safety initiatives through unit management and participation in hospital Performance Improvement (PI) Teams. Works closely with the clinical team members to implement systems/programs or staff development activities to facilitate staff members’ ability to meet patient/family/physician needs. Provides ongoing assessment of department operations and patient care processes for opportunities to improve. Facilitates data collection by staff members and participates in unit quality activities to improve care.
• Assesses the staffing requirements of the unit on an ongoing basis. Manages the number of assigned personnel based on determination of patient acuity and needs, and available skills. Assigns staff to particular patients and patient care activities according to independent professional and supervisory analysis/assessment of the most effective utilization of skills and abilities, patient needs, and to equalize work loads of assigned personnel. Arranges for staff relief for meals and breaks. Revie